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Time Management Tools Guide: Master Your Time In 2024

Time management in the modern work environment is essential to better productivity and success. In the current digital era, using time management tools makes it easier, simpler, and user friendly. In this blog, we will learn about the best time management applications and techniques. Here, you will know how to Master Your Time in 2024: The Ultimate Guide to Time Management Tools and Techniques.

Maximizing ROI and Cultivating Customer Service Excellence

If you’re in the customer support world, then you know that achieving excellence in the space requires more than addressing customers’ immediate needs. You must first redefine what customer service means entirely. It's here that TeamSupport Software shines, revolutionizing customer support management. Moreover, it supports your business in maximizing Return on Investment (ROI) and transforming overall business results.

Create a Change Management Plan: Guide to Successful Organizational Transformation

Welcome to our guide on change management plans and the process of successful organizational transformation. Today organizations must be adaptable and embrace change to stay competitive. Implementing organizational change can be a complex endeavor, but with a well-defined change management plan, you can navigate this process effectively and achieve your desired outcomes.

7 Steps To Create An Employee Attendance Improvement Plan

Having an employee attendance plan is really important for companies to run smoothly. A good plan to improve attendance is key to dealing with absenteeism problems early. Looking for an action plan? Click here to jump directly to our “7-step process” to develop a solid employee attendance improvement plan! 💪 When expectations and consequences for attendance are clear, employees understand why being present and on time matters.

How to Find Out if an Employee Is Moonlighting

Did you know that around 45% of working Americans have a side hustle (a secondary job) that they work alongside their current job? With costs rising and many feeling underpaid, it’s become widespread for people to pursue dual employment. This practice of working two jobs concurrently is called “moonlighting.” While moonlighting can be a way for employees to earn extra income, it does pose potential risks for employers.

How to Monitor Employee Internet Usage

With employees using company devices and networks at home and in the office, unchecked internet use increases security risks, impacts productivity, and compromises company resources. As an employer, you must protect your business and be ethical when monitoring employee internet usage. Importantly, monitoring without consent or transparency is problematic, so how can you improve workforce productivity and security while respecting privacy?

Critical path method: How to use CPM for project management

The critical path method is a technique that allows you to identify tasks that are necessary for project completion. The critical path in project management is the longest sequence of activities that must be finished on time to complete the entire project. Below, we break down the steps of how you can find the critical path for your next project. Building out a project roadmap can help you visualize what needs to be done to reach your end goal. The critical path method helps you do exactly that.

Employee Monitoring: Ethical Guidelines for Employers

With an increasingly distributed workforce, many businesses today monitor employees—both remote and in-office. There are many reasons why employee monitoring is beneficial for both employer and employee, but any tracking in the workplace understandably raises some eyebrows. Monitoring employees has legal and ethical concerns, so businesses and business owners must take collaboration and transparency seriously.

Building an efficient design team structure: Key principles and strategies

One of the most important factors that will decide your success in the always-changing field of design is having an effective team structure. The structure of your design team can have a big impact on how creatively and productively you produce solutions, whether you are creating digital experiences, designing products, or creating brand identities.

3 reasons why customer centricity feels hard - and how to overcome them

The idea of customer centricity sounds simple enough in theory: Just treat customers well, right? But building a customer-centric culture is about more than just good customer service. In fact, customer centricity is an organizational mindset that shapes everything from product design to entire business functions — even the ones that aren’t necessarily customer-facing. It speaks to an organization’s ability to put the customer at the forefront of all business decisions.