Teams | Collaboration | Customer Service | Project Management

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Part 1: Why Measuring Customer Satisfaction & Sentiment Matters

B2B customer support has become more complex than ever…in a good way. With the evolution and amount of tools available for measuring customer health, B2B companies can gain a much greater understanding of how their customers are feeling. Managing B2B customer relationships is very different from managing individual consumers (typically B2C).

Mattermost Boards How-to: Project Management

Whether you’re working on a small feature or a large cross-team initiative, you’ll need a way to track tasks and keep everyone up-to-date. Managing projects on spreadsheets isn’t optimal for most teams, and specialized project management tools may lack flexibility and robust communication options. With Mattermost Boards, you can create fully customizable boards to fit your project needs.

Smartsheet Competitors (8 Options)

What are the best Smartsheet competitors? In your search for an effective workflow management platform, you should look for the following features: ‍ ‍ If you are searching for Smartsheet alternatives, you’ve come to the right place. This guide will break down the best alternatives to Smartsheet on the market. When it comes to managing your workflows and driving operational excellence, there is plenty of tools for you to consider.

Basecamp Alternatives (6 Options)

What are the best Basecamp competitors? When it comes to project management software, there is no shortage of options on the market for you to choose from. If you are looking for the best project management software, pay close attention to those with these features: ‍ ‍ Those looking for Basecamp alternatives have come to the right place. This guide will break down the best alternatives to Basecamp on the market.

Pros and Cons of Self-Hosted software Over The One in Cloud

Like it or not, cloud services have entered our lives. Kids play online, adults upload photos to the cloud, IT professionals create sophisticated software, and big businesses like Google, Amazon, and Microsoft have long relied on big data centers. The only question left is which is better: self-hosted software or the one in the cloud. On the one hand, a self-hosted server gives you complete control, but on the other hand, the maintenance costs are much higher compared to computing in the cloud.

Flexible Work Arrangements: The Future of Employment

The emergence of new technologies, global economic trends, and a shift in societal norms have given rise to new and more flexible ways of working. Flexible work arrangements have become increasingly popular among both employees and employers. It's no longer just a trend but the new normal in the job market. With more and more companies offering flexible working, it's safe to say that this is the future of employment. Flexible working used to be associated with part-time work for parents in the past.

Introducing Interactive Presentation Mode, now available in Miro

Back in November at Distributed ‘22, Miro’s annual virtual conference, we teased the beta of our new presentation mode to an excited (virtual) crowd. Now, we’re excited to release it to all our users! But what is Interactive Presentation Mode and how did we build it? Keep reading to learn more.

The Role of Artificial Intelligence in Improving Project Management: How AI Can Help Make Projects Run Smoothly

Maybe you haven’t stopped to consider this, but artificial intelligence is playing an increasingly important role in our lives. Just think about all the chatbots that have helped you solve an issue! In the business world, AI is being used to automate tasks, improve decision-making and create efficiencies, and project management is also taking advantage of its perks!

What is Workation? Exploring the Benefits of Combining Work and Vacation

Workation is a portmanteau word that combines the words "work" and "vacation" and is also occasionally spelled workcation or worcation. By this point, I hope you have comprehended what is workation. I am sure you know about the workplace, motivation, and fun at workplace prominence, but allow me to elaborate on them since every element imbues into workation.