Change: make it fast, make it first, and make it fair.

We take good support seriously in Scoro, as we’re ever committed to helping you work smoother and smarter. To make sure the necessary help is always at hand, we’ve created a new clever companion for you – say hello to the Help Station! And we’re topping it off with a few general usability improvements.

Effective communication plans are critical to any business. You need to describe your specific business messages and who should say them across business situations. This can help ensure your staff and stakeholders take your desired action. The result is that you reach your communication goals. The thing is, certain business situations crop up more than once.

Do you often feel overwhelmed and anxious at work? Do you find yourself avoiding tasks and feeling anxious about upcoming projects? If so, you’re not alone! Performance anxiety is a common issue in the workplace, but it doesn’t have to be an obstacle. In this article, we’ll discuss how to identify and address performance anxiety so that you can get back on track with your work life.

Are you completing all the critical tasks that fall under the umbrella of an IT security audit? At Teamwork, we're all about helping professional services organize their important projects via the most capable and user-friendly project management software available today. That includes creating an IT audit checklist. Of course, creating an IT audit workflow with or without using Teamwork starts with understanding what an IT audit should accomplish.

Messaging apps are essential for internal collaboration and critical notifications such as reminders, alerts, and other time-sensitive updates. While integrating with the Slack and Microsoft APIs is fairly straightforward, implementing these tools as a part of a full-featured notification system that embeds with your app experience can be far more daunting.

There are a lot of product management apps on the market today, and that’s great news. It means that as a Product Manager, you’re finally getting your long-overdue respect, with tools designed just for you. But this crowded market also creates some challenges, like figuring out which platform is the right choice for you and your product team.

With the advancement in technology and rapid digitization, the potential risk for cyber crimes has also increased to a great extent. These risks often incur a data loss, negatively impact assets, and in some extreme cases, lead to plant shutdowns. In order to mitigate such risks, many businesses are now shifting towards adapting the air-gapped network strategy. This security measure ensures that systems and their stored data are protected from unauthorized access.

B2B customer support has become more complex than ever…in a good way. With the evolution and amount of tools available for measuring customer health, B2B companies can gain a much greater understanding of how their customers are feeling. Managing B2B customer relationships is very different from managing individual consumers (typically B2C).

Email and SMS are becoming increasingly busy channels. Sometimes, there’s no better way to reach a user than by sending a message to a notification center right inside of your app. However, building an inbox experience like this, from scratch, was a significant engineering effort. Today, we are announcing a major update to Courier Inbox, a solution for developers to add an in-app notification center to their web application in a matter of minutes.