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What is Workplace Chat and How to Choose the Right One for Your Business?

Effective communication is the key to a positive and healthy work environment. With a well-connected, happy, and motivated team, goals are easily achieved and projects move forward with less friction. Yet many modern workplaces still struggle with poor communication. Misunderstandings, unclear requirements, and confusion about tasks are common in teams that lack harmony and proper ways of communication. All of this harms employee performance.

8 Videoconference Apps to Stay Connected With Your Team

The internet has completely transformed the way we communicate. The days of sending messages by pigeon or nervously waiting months to find out if a ship carrying your important information ever made it to its destination are long gone. Now, with just a few clicks, you can be chatting with a colleague half across the globe as though they were next door.

9 important HubSpot sales metrics to track

When it comes to sales, numbers tell the real story. But with so many metrics out there, it’s easy to get lost in the data. That’s where HubSpot comes in; it offers a ton of ways to track your sales performance, but knowing which numbers actually matter can make all the difference. Focusing on the right HubSpot sales metrics gives you a clear path to better decisions, smarter strategies, and more wins.

13 Best Chat Apps. Who's Got the Muscle?

Here’s the truth: hardly any ‘chat apps’ are left on the market. Today’s corporate messengers are not just about communication anymore. As business needs have evolved, group chat apps have become powerful collaboration tools. The chatting apps now mix team chats, audio/video calls, file sharing, and integrations with third-party apps, making them complete ‘work hubs’ designed to satisfy all business needs.

7 HubSpot reporting tips every sales manager should know

As a sales manager, your ability to track performance, identify trends, and make data-driven decisions can directly impact your team’s results. You’ve probably already discovered that HubSpot offers a wide range of reporting tools to help you monitor sales activities, assess team performance, and analyze key metrics. But while these tools are powerful, using them effectively requires more than just pulling standard reports.

10 Best Creative Project Management Software for 2024 |

Managing creative projects doesn’t just involve juggling tasks and deadlines. It includes several things—from coordinating team collaboration and tracking progress to fostering innovation and handling client feedback. A creative team faces unique requirements and challenges that demand tailored creative project management software. In addition, you face logistical challenges, like optimizing resource allocation, time vs.

10 top metrics to measure call center productivity

Call center productivity plays a vital role in boosting your call center’s growth. The more productive your agents are, the better their output, which ultimately leads to higher revenues. However, with everything going on in a call center, measuring employee productivity rates can seem challenging. But don’t worry. In this article, we’ll cover what call center productivity is and highlight 10 vital call center metrics you can use to measure productivity.

Complete guide to HubSpot dashboards for sales

Sales managers often face the challenge of tracking key performance metrics and keeping their teams aligned with sales goals. HubSpot dashboards are a powerful tool to help streamline this process, making the sales pipeline more visible to everyone that needs to see it. Whether you’re new to HubSpot or you’re just looking for a few tips, understanding how dashboards work can transform the way you manage sales performance.

How to Calculate Productivity: A Comprehensive Guide

Calculating productivity is key to ensuring a business operates efficiently, effectively utilizing resources to produce the maximum output possible. Whether it’s tracking employee performance, resource utilization, or overall company performance, understanding productivity can lead to significant gains. In this comprehensive guide, we’ll explore the concept of productivity in business, its importance, and several formulas and methods to calculate it accurately.