I started to think about why I’m such a fan of hers. And how, for some reason, she truly adds to my life with her words, her music, and her voice. I think as employee experience leaders we actually have a lot to learn from T. Swift.

This month we’re helping you accelerate payment collection and boost your cashflow with our brand new Stripe integration. And that’s not all – we’ve also got a few work management related improvements up our sleeve!

Sometimes you work all day long, managing to do a lot of things, spinning like a squirrel in a wheel, but the result is only fatigue with no satisfaction. It is unclear how all this work heroism has brought you closer to your goal. In time management, it is called the problem of goal-setting, and its consequences can be the most devastating. Life turns into a grueling marathon with rare breaks and incomprehensible results.

Check out these 8 Upwork alternatives that have plenty to offer both clients and freelancers in 2022.

Goal setting is an essential part of any successful plan, and there are many apps available to help you achieve your goals. Whether you’re looking to lose weight, increase your productivity, or improve your mental well-being, there’s an app for that. In this article, we have compiled a list of the best apps to track personal goals and plans in 2023.

There’s a ton of data that is created with every support request serviced in your help desk. Every ticket comes with its set of vital time-based metrics, ticket tags, and customer ratings. When you multiply that by the average number of tickets your business receives on a daily basis, what you have is a treasure trove of insights hidden within your help desk system.

Customer experience has become a critical differentiator for companies looking to stand out from the crowd. In today’s fast-paced and highly competitive business landscape, quality customer experience has become even more important. Customers have more choices and higher expectations than ever before. They want convenience, personalized service, and seamless interactions across multiple channels and touchpoints.

Employee engagement has long been an issue for BPO companies, but never more so than in today’s post-pandemic world of hybrid and remote work. Among the companies we interviewed, we found that they shared common problems that emerged as a result of poor employee engagement levels. These included a lack of productivity, reduced customer satisfaction and retention, and increased employee attrition.

As a business owner, you know that working with freelancers can be a great way to get the job done without having to hire a full-time employee. However, it’s important to ensure that you are not being cheated by them when billing for hours worked. In this definitive guide, we will teach you how to ensure that you are paying fair billable hours for the work that is being done. We will also give you a few tips on how to record these hours so that you can keep track of them. Let’s get started!

Project management is an essential skill for any business. It helps you to stay on track, monitor progress, and make sure that the tasks you’ve assigned to your team are completed on time. But with so many project task management tools available on the market, which one should you choose? In this article, we will explore the benefits of using project task management tools and help you to decide which one is best for your needs. Ready to get started? Let’s go!