Gone are the days when managers had to be the sole decision-makers, and their employees followed without question. Today, organizations are opting to take a more collaborative approach by empowering their employees to participate in decision-making. Empowering your employees has many benefits, including better collaboration, increased engagement, and high productivity. It also lets you focus on other important tasks to grow your business without micromanaging everything.

Does your intranet have everything but the kitchen sink? There’s usually lots of extra baggage weighing down many internal communications (IC) teams and their intranets, complicating processes and making relevant information impossible to find. A purpose-built, custom intranet streamlines these processes by deconstructing exhaustive platforms, leaving behind only what’s essential for employees to flourish. And it all starts with identifying needs.

Current headlines predict a global recession on almost a daily basis, leaving us to wonder whether and when it will finally arrive – and if it does, how deep the recession will be and how long it will last. It’s unsettling but we’re no strangers to uncertainty. If anything, we’ve learned over the past few years that we should both expect and prepare for change. After all, many things are still in a state of flux.

We’re absolutely ‘Deloitte-d’ to announce that Element was recognised not once, but twice(!) in the 2022 Deloitte UK Technology Fast 50! Element was ranked 3rd in Deloitte’s UK Technology Women in Leadership category, and came 22nd amongst the 50 fastest-growing technology companies in the UK. Rankings are based on percentage revenue growth over the last four years, and whether the company is led by a woman; or at least 50% of the founding team is female.

2022 was a great year for InvGate, both from a business and product perspective. And regarding the latter – which is the one that concerns me – we expanded our teams, enhanced the capabilities of and , and laid the groundwork for an even more promising 2023. All without losing sight of the company’s core values.

Support demand is rapidly and continuously increasing and few businesses are prepared to address the rising needs of their customers. According to TeamSupport’s State of Support report for 2022, overall support demand is rising at an average rate of 11%. That means your support team is getting more emails, more requests, more everything. Chances are that your support team is already getting hammered by the sheer volume of customer issues, not to mention the potential for complexity.

Are you interested in starting a call center? This guide will walk you through the process step by step and reveal the most common mistakes that could throw you off course.

As we more deeply explore new ways of working we are talking with, listening to, and learning from our customers. And what we are learning from everyone we speak with — be it product designers, HR leaders, or consultants — is that you cannot overstate the importance of connection. Without creating clear pathways and deep integrations between teams and tools, we are holding ourselves back from reaching our true potential. So we, like you, are iterating.

Goal setting is an essential part of any successful career. By setting smart goals, you can ensure that your hard work is put to good use and that you reach your professional goals. With so many things competing for your attention, it can be difficult to set achievable goals and stay on track. That’s where this blog comes in – we’ve compiled a list of 12 examples of professional smart goals that you can use as inspiration to achieve your goals in 2023.

Regarding employee management software, there are various solutions to choose from. How do you know which one fits your business? This blog post will discuss five features you should look for in employee management software. We will also introduce Monitask, a software with all these features, and more!