In-app chat API is crucial for businesses seeking to maintain a competitive edge and foster customer loyalty. Without it, companies often risk losing vital customer connections, decreasing engagement and potential revenue losses. In-app chat APIs and SDKs offer real-time, efficient communication, essential for enhancing customer experience and driving business growth.
Push notifications have carved their own niche as a powerful tool for continuous user engagement. Regardless of whether an app is actively in use, they deliver your messages straight to your user's device. Two useful tools to enhance your push notification strategy are Segment and Courier. In this article, we show you how to set up Courier to listen to your Segment events and then send push notifications to an Android device based on data from these events.
One of the most challenging aspects of starting and running a SaaS business is getting visitors to come to your website. There are over a billion websites. It’s easy to see why you might think getting your site found is almost impossible. But don’t worry. There’s a way for your business to stand out and get the traffic–and paying clients—it deserves. In this article, you’ll learn five website marketing tips you can use. Let’s get started!
Element Server Suite (ESS) is Element’s flagship offering: a truly enterprise-grade Matrix distribution that lets you run your own secure, interoperable real-time communication, at scale, on your own terms. Think of ESS as the ‘special sauce’ which binds together all the component Matrix projects into a single coherent, supported, scalable deployment - complete with beautiful admin and installation interfaces, unifying all of Element’s enterprise products!
Navigating the intricate world of product design requires tools that lend precision to creativity. As we delve deeper into the digital age, it's clear that Computer-Aided Design (CAD) has emerged as a trusted ally for designers. Echoing a global digital shift, CAD tools are enabling designers to work more efficiently and bring their most ambitious concepts to life.
Customers expect quick involvement when seeking assistance, focusing on speed and quality. Balancing the two continues to be a complicated task. Fortunately, utilizing web chat solutions along the customer lifecycle will drastically accelerate and enhance conversation and increase the quality of customer service. Web chat has developed as an interactive mode of customer communication. Web chat is the ideal way to satisfy and exceed customers’ expectations at a higher ROI.
There was a time when transportation technology focussed almost solely on speed. Bullet trains and Concorde airplanes were the high standards of travel innovation, and the notion that faster was better reigned supreme. Nowadays, new goals are taking precedence in the transportation sector. Accessibility, sustainability, and efficiency are hot topics, while journey planning, tracking, safety, and security sit high on the priority list for both operators and consumers.
Group chat apps are the cornerstone of every contemporary organization today. In most companies, team communication and collaboration are vital to everyday business. It’s no wonder that one of the first apps to get introduced in organizations undergoing digital transformation.
Once upon a time, SMS was the crowning achievement of communications technology. It combined email’s asynchronous archive of messages with a portable device, allowing anyone to send and receive information anywhere they were. Today, widespread mobile internet access has somewhat eclipsed the main functionality of SMS, but it remains a dominant form for communication in many markets and in particular business cases.
