Have you started working remotely in the past couple weeks? Welcome to our world. It’s good to have the company — but we think it’s even better to clue you into some of the communication issues you’re likely to face. Project management software can solve a surprising number of them. Thanks to the COVID-19 outbreak, we can’t simply cross the hall or pop into the next cubicle with a question.
If there was one thing you could improve on your team, what would it be? Most common answers to this question aren’t around ability or leadership. Instead, they tend to focus on a lack of alignment and information. These were difficult areas to get right before the shift to remote work and have only gotten more challenging since. We have experimented with all sorts of approaches for keeping our team aligned and informed at Hugo.
Here are the newest integrations from Zendesk to help your agents provide great customer experiences. Take a look!
As a manager handling a team of employees who go on-site and resolve customer issues related to your product/service, buying field service management (FSM) software to help you manage the workload of your team is critical—especially as your business scales and the team grows. However, such a purchase decision will often require management buy-in. The management needs to completely understand the ROI associated with such a product.
As the need for secure and effective collaboration tools rises globally, Wire, the most secure collaboration platform, tracks turbo-charged growth in Q1 2020, driving upward trajectory into Q2. Leading with security as the key building block of its flexible collaboration platform, Wire added 200 new enterprise customers in April alone, reaching a total of over 1,200 paying enterprise customers as of its calendar first quarter.
Managing users and passwords for different applications can be a real challenge. especially if you are an enterprise admin. The stakes are high–get it wrong and hackers may compromise your organization. That’s why Gluu has been helping different organizations to centralize digital authentication since 2009. The Gluu Server is the most comprehensive open-source identity platform on the market.
At Teamwork, we know how important it is to create a seamless, connected workflow. That’s why it’s so important for the tools you use every day to integrate with each other, so you and your team can work more efficiently. That’s why we’re so excited to share that we’ve recently added the ability to integrate via Zapier to Teamwork CRM!
With more and more teams switching to remote work, we’ve been working harder than ever to add new features that let your team collaborate, share knowledge, and stay in sync — even when you’re not in the same place. Here are some of the key features we’ve released recently.
At the beginning of our shift to remote work, Asana—like many companies—encouraged video conferencing as a way to connect with teammates. And while connecting over video has a lot of advantages, prolonged remote work is also bringing to light the fatigue associated with spending large amounts of time on video calls.
