Teams | Collaboration | Customer Service | Project Management

%term

Customer Experience in 2022 - Ft. Nick Mehta (CEO of Gainsight) & Puneet Mehta (CEO of Netomi)

Nick Mehta and Puneet Mehta have an insightful discussion, unpacking the future of CX and how to finetune your CX strategy for 2022 & beyond. Nick Mehta is CEO of Gainsight, the Customer Success company that helps businesses improve customer retention, accelerate expansion and capitalize on customer advocacy. He is the co-author of “Customer Success: How Innovative Companies Are Reducing Churn and Growing Recurring Revenue,” the authoritative book on the field.

How to Say Welcome to the Team?

So, how do you say welcome to the team to a new member of your company? You have on-boarded them to your team and want to welcome them but don’t know the best way to do it? When a new employee joins your company, it’s critical to say welcome to the team by drafting a message that immediately makes them feel like a part of the team. A welcome message might be short and friendly, or it can be lengthier and contain crucial information.

5 Ways to Make Your Marketing Agency More Efficient | Scoro

Marketing agencies are acutely aware that higher efficiency ratios and agency productivity leads to profit. But these are challenging times for marketing professionals, and it is not so easy to realize. With technology and digital marketing evolving so rapidly, working in a highly competitive milieu makes falling behind something to be avoided at all costs. Being effective and efficient is how marketers achieve impactful marketing metrics.

10 Best Time Tracking Apps on Android (Features, Pricing)

As a business owner, tracking how employees spend their time is crucial to boosting productivity. You’ll be able to identify time-draining activities, improve employee focus, and analyze performance metrics. Fortunately, tons of applications let you track time right from the convenience of your Android device. But what is the best time tracking app Android has to offer? Let’s find out!

Freshdesk vs Zendesk: An In-Depth 2021 Comparison

Freshdesk has a user-friendly and intuitive interface, whereas Zendesk is designed to handle complex enterprise requirements. Although these two tools share similarities like omnichannel ticketing, live chat support, and call center functionality, they also have significant differences. So which customer support software should you opt for? In this article, we’ll provide a one-on-one comparison of Freshdesk vs Zendesk to help you choose the right tool for your needs.

6 Enterprise Productivity Tools To Keep Your Team Focused

In the modern enterprise company, things move faster than ever before, making employee productivity crucial to its success. If you think your old systems and interfaces are working just fine, take a second look and you’ll likely find outdated practices and slow processes that can be eliminated. Better productivity can result in higher profit by reducing the enterprise’s operational costs. With more discipline about productivity, employees can often achieve more in less time.