Teams | Collaboration | Customer Service | Project Management

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Why Software Accessibility Matters

Making sure your software and its documentation is accessible is not only the right thing to do, it’s the smart thing to do—and it’s actually not that difficult. An accessible product is as usable as possible for everyone, regardless of their physical and cognitive abilities. For example, blind people should be able access your documentation with a screen reader, and neurologically atypical people shouldn’t be distracted by flashing screens, pop-ups, or carousels.

What is brand evangelism and how can you inspire it?

What is brand evangelism? Brand evangelism looks like customers standing in line for hours to buy an iPhone (even when they have a perfectly good one from last year). It’s people talking and posting about their Apple products, Lululemon pants, or Patagonia outdoor gear as aspects of their personalities and identities—the way some people talk about their favorite team or musical group.

Manage Dynamic Schemas at Scale with Rudderstack & dbt

I recently had the pleasure of hosting a webinar with the team over at Rudderstack. It focused on Data Engineering and managing dynamic schemas at scale. More specifically, Rudderstack-generated, dynamic schemas at scale. This blog will discuss the tools, software, and methods to do just that.

12 Essential Cybersecurity Practices for Remote Teams in 2021

You’ve hired your remote team, scheduled your projects, and planned your workflows. You’ve heard security terms like virtual private network and Internet of Things, but you’re not quite sure what they mean or what to do about them. You’ve had virus protection software on your devices before, but you’re pretty sure it’s expired by now. The last to do on your list is setting up a cybersecurity plan, but you’re not sure where to start.

Elevating team collaboration with Miro and Google Workspace

Imagine a typical day at work that starts with checking Google Calendar to prepare for where you need to be and when. With engaging discussions, your teams create Google Docs to take notes on the important decisions coming out of the meetings and begin writing briefs to kick off your company’s next big project. Then you turn to Sheets to track the KPIs and leverage Slides to prepare the final presentation for your executive leadership by 4pm that day.

7 charts Asana customers love to use for real-time insights

Do you ever feel like you’re missing information about your team’s work? You know tasks are being completed and that work is getting done—but don’t know if your team is operating in an efficient and sustainable way. With Universal Reporting, you get real-time insight into the state of your team’s work and know what actions to take, like requesting more budget, adding headcount, or redistributing work.

3 essential customer service tips that SaaS startups need to know

“Is SaaS the next big thing?” asked Eric Knorr in a piece for InfoWorld. The year was 2006. It was the year Amazon launched AWS, and Shakira’s Hips Don’t Lie topped the charts. The aftermath of the burst dot com bubble left a sour taste in investors’ mouths. Still, a new generation of enterprises was offering something that had already been revolutionizing tech: Software on demand, centrally hosted in the cloud and subscription-based.