Teams | Collaboration | Customer Service | Project Management

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5 types of consumer insights that can boost your business (+ how to use them)

Operating as a business without consumer insights is like working in a library without knowing how to read. Just because you come across a lot of information doesn’t mean you necessarily understand it or know how to use it effectively. While any company can uncover customer insights, not every business is taking the opportunity to do so—potentially stifling their growth and their revenue in the long run.

Productivity & Privacy: Why Tracking One Doesn't Have to Impede on the Other

Last year’s rapid and sometimes erratic transition to remote work left many businesses looking for new ways to understand employee behavior when working from home. According to a survey of 2,000 employers offering remote or hybrid work, 78 percent deployed employee monitoring software to track worker behavior in the past six months. As businesses emerge from the recent pandemic, it’s clear that some things will not return to business as usual.

Best Cloud-Based Time Clock Software (In-Depth Look)

As we’ve previously written, old-fashioned employee time tracking methods such as paper timecards or Excel come with several downsides. First, the payroll process is time consuming and error prone, as you have to manually tally hours and overtime. Second, you don’t know if your employees are in fact on the job when they’re punching in, rather than a coworker (and those extra minutes or hours that employees report working can lead to a significant waste of money).

Why We Built a Time Clock Software for QuickBooks & How It Works

Buddy Punch is an employee time tracking software where employees can punch in and out, and then all of the information needed for payroll (i.e. regular hours worked, paid time off, overtime, etc.) is automatically calculated and available in a payroll report. It’s easily accessible and takes just a few clicks to download (CSV, Excel).

In-Depth Comparison of 4 Homebase Alternatives

In the eight years we’ve run Buddy Punch, we’ve had countless conversations with businesses about the challenges they faced when tracking time for their employees using traditional methods (i.e. paper time cards and timesheets, Excel spreadsheets, etc.). From those conversations, we’ve gathered that most businesses run into the same three problems: Turning to an employee time tracking and scheduling software can help you solve these specific challenges.

Architecting Your Customer Notification Strategy w/ Sandor Nyako

In the past, each LinkedIn application team decided their notification strategy in isolation. Business logic and infrastructure sharing were limited between the teams. This resulted in a fragmented and inconsistent tech stack across LinkedIn and a less than savory member notification experience. To combat this disjointed experience, Linkedin set up a small team to build an orchestration layer, the Air-Traffic Controller (ATC). This became one of the more complex notification systems, and helped Linkedin grow into the top social platform for business and networking.

How To Better Serve Your Customer by Prakash Ramamurthy, CPO, Freshworks

Prakash Ramamurthy CPO, Freshworks) and Micah Solomon (best-selling author, Senior Contributor to Forbes) sit down to discuss the pillars of developing end-user-focused solutions and how talking to customers helps build better products to delight their customers and employees. One key trend emerged across the CX and EX verticals with the pandemic: the shift to digital. We’re driven to help our customers attain digital transformation from a customer and employee experience perspective, says Prakash.

Architecting Your Customer Notification Strategy w/ Sandor Nyako | LinkedIn Engineering

In the past, each LinkedIn application team decided their notification strategy in isolation. Business logic and infrastructure sharing were limited between the teams. This resulted in a fragmented and inconsistent tech stack across LinkedIn and a less than savory member notification experience. To combat this disjointed experience, Linkedin set up a small team to build an orchestration layer, the Air-Traffic Controller (ATC). This became one of the more complex notification systems and helped Linkedin grow into the top social platform for business and networking.