Teams | Collaboration | Customer Service | Project Management

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How Slack simplified complex operations at Cebu Pacific Air

If you’ve travelled by air, you’ve probably looked out from the boarding lounge and been impressed by all the activity around the planes. There’s food, fuel and baggage going on, and passengers and cargo coming off. It’s impressive because it’s well-coordinated and works smoothly.

How the Right Time Tracking App Fuels Small Business Expansion

In the fast-paced world we live in today, where time equates to money, effective time management plays a significant role in driving the success and expansion of businesses. However, keeping track of time can prove to be quite challenging without the use of proper tools and strategies. This is where a dependable time-tracking application becomes essential, offering businesses advantages in enhancing productivity, saving costs, and fostering growth.

Why Diverse Work Environments Demand New Performance Benchmarks

Explore the transformative power of Insightful worker time tracker software in reshaping productivity for remote, office, and hybrid work settings. This essential read offers managers strategies to elevate team performance and adapt to modern work challenges.

Jira Integration: Add a Help Desk to Project Management And Software Development

If your organization already uses Jira for software development or project tracking but lacks a service desk, then this is perfect for having the best of both worlds. The InvGate Service Desk and Jira integration allows you to add a help desk to your Project Management and software development tools in just a few clicks. As a result, you'll be able to link any Jira issue to a service desk request, allowing quick access to detailed and real-time information on the Jira issue directly from InvGate Service Desk – avoiding having to go back and forth between solutions.

Efficiently Using Miro Templates: Enhance Your Workflow Now!

Step up your Miro game by mastering the use of templates! This video is a deep dive into the world of Miro templates, showing you how to select, customize, and effectively use them for various projects and workflows. Whether you’re managing a team, planning a project, or organizing information, our guide will help you leverage Miro’s templates for maximum efficiency.

What is a Pomodoro timer? How can it help? #productivity #timetracking #flowace #productivitytips

There are scientifically proven techniques to boost your productivity. Pomodoro timer is a proven and renowned technique to help you #focus Do you adopt any techniques to boost your productivity and quality of work? Let us know your thoughts in the comments section.

5 Reasons Why Wallboards are Essential in our Contact Center

Thorsten Hinterkeuser, Head of Customer Services at rahm GmbH tells us why wallboards are so important for his contact center and how they’ve positively impacted the whole team’s performance. Thorsten made a lot of changes when he moved into his role a year and a half ago. The team was moving to Salesforce which had a ripple effect for many of the other tools they were familiar with. He also had to change their phone service provider, and as a result the wallboard tool they were using.

Standardizing your product management workflow for superior project outcomes

Computing pioneer Alan Kay once said, “The best way to predict the future is to invent it.” As an agency in charge of developing, launching, and marketing new products, each new product development process is an opportunity for you to mold the future. It’s also a process where a lot can potentially go wrong.

15 creative org chart examples to map out your people and processes

A company is like a living organism. Employees come and go, teams reorganize, and workflows change. To visualize your organizational structure as it evolves, it’s useful to have a living document like an organizational chart. Beyond tracking your employee structure at a glance, an org chart helps to train new hires, document processes, and allocate resources. If you think org charts are all the same, think again.