Teams | Collaboration | Customer Service | Project Management

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IT Service Delivery: Enhancing Efficiency and Customer Satisfaction

Businesses rely heavily on IT systems to drive efficiency and deliver exceptional customer experiences. That’s where IT service delivery comes into play. The IT service delivery framework encompasses a range of processes and practices that ensure the smooth and effective delivery of IT services to internal and external customers. Why does this matter to businesses?

12 Best Leadership Goals for Smart Team Leaders in 2024

Great leaders always follow leadership goals, ensure their teams perform well, and help the business grow. But great leaders are not born but trained and created over time. Setting leadership development goals is a key part of the process of turning yourself into a great leader. This involves identifying areas for improvement and skills that leaders should possess and then consciously working toward developing these skills. Which leadership goals should you focus on in the coming year?

8 Best Time Management Systems - Have a Look!

“Time is money”, but difficult to manage. But it is easier to cope with a time management system. If you are wasting time, you are at a loss; subsequently, your business is at a loss. Therefore, you must take the time seriously and complete your task within the given time. Many business deals are taken back due to the delay in project submission. Hence, organizations understand the value of time and the importance of a time management system. Companies train their employees to manage time.

Mastering Efficiency: The Ultimate Guide to Product Management Software

Forget the fluff and fanfare that usually kick off pieces like this. We’re here to talk brass tacks about the jungle that is product management software. It’s a wild, wild world out there—full of shiny tools and promises bigger than your average project backlog. But let’s cut through that buzz and get down to what really matters: making your workflow not just survive but thrive. Think of your current project management process as that one drawer in your house.

The power of play: Innovative team-building ideas for hybrid teams

We’ve all been there. A day of back-to-back meetings, trying to squeeze productive work in between Slack messages and emails. As the afternoon rolls around, you realize you have yet another calendar invite: a dreaded virtual happy hour. While virtual happy hours are well-intentioned, they can often fall flat for team members experiencing meeting fatigue.

Automating Revenue Forecasting with Scoro

In this demo, Bradley will guide you through the automated revenue forecasting process in Scoro and show you how to make manual adjustments for a more reliable forecast. We’ll show you how to: Automate your revenue forecast and keep it up to date Accurately tie revenue to project plans Leverage your pipeline to predict future income.

IBM's office ultimatum: A pivot away from remote work

IBM has issued a challenge to its management personnel, signaling a dramatic change in the dynamics of the workplace: either come back to the office or leave the organization. This audacious move highlights how the nature of employment has changed since the pandemic and points to a potentially rocky future for corporate America.

RTO mandates fail to boost company productivity or value: Study

The argument around return-to-office (RTO) laws has been more heated in recent years. Many business executives are of the opinion that such policies are necessary for increasing productivity and raising the value of the organization. This premise, however, is called into question by the findings of a recent study that was conducted by the Katz Graduate School of Business at the University of Pittsburgh. The findings imply that RTO rules may not be providing the advantages that were anticipated for firms.