In a corporate world increasingly dependent on teamwork, document collaboration has become a crucial part of the meeting process. With several people working on a single file, all without being in the same room, you need to be able to compose, modify, refine, and approve documents of all types rapidly and with as little risk of errors as possible.

Virtual Assistants have become a game-changer in today's digital workspace. Learn about the best websites to hire VAs, understand their specialties, and how their use can be a cost-effective solution for your business needs. Find out how remote desktop monitoring software like Insightful can help!

The more your team uses Mattermost, the more it becomes an essential knowledge repository for your organization. And the best way to navigate that repo is often via the humble search bar. But did you know that your Mattermost search bar has a few tricks hidden up its sleeve? Let’s dive in and learn how you can supercharge your searches to find what you’re looking for a bit faster.

As a customer support leader, you know how important it is for your customers to be serviced in a timely manner. So, your company invests in the training needed to ensure your agents know the product and can help the customer use it. You train them on understanding customer needs and how to demonstrate empathy so customers leave the interaction feeling seen and heard. Yet, a major challenge is the technology customer support agents use, which slows down productivity.

Does computer monitoring software need to affect your company's culture in a bad way? Is there a possibility that it could complement it? Today, we're exploring the affect monitoring can have on your business. We know this, because we've seen how Insightful works with our culture, as well as with our clients'.