Teams | Collaboration | Customer Service | Project Management

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Is your Customer Service team getting the recognition they deserve?

Are there times when you feel like your Customer Service team is under appreciated for the work you do? Perhaps your team members have spoken openly about not getting the credit they deserve. Sadly, it’s not uncommon for Customer Service teams to feel like they’re working extremely hard without getting the same recognition that others parts of the business do. *Cough cough* Sales. *Cough cough* Marketing. *Cough*. On one level, you could write it off as paranoia.

Understanding & Leveraging Employee Experience Tech

The significance of prioritizing employee experience cannot be ignored. Employee experience technology, a catalyst for fostering a productive work environment, has been gaining remarkable momentum. According to a recent survey, a staggering 83% of companies are now considering employee experience improvement, recognizing its profound impact on In this blog post, we’ll see the huge potential of employee experience tech, offering insights into how it can shape the future of work.

Scalable collaboration software for enterprises

In our dynamic business world, enterprises face a number of complex challenges when it comes to supporting effective teamwork, ensuring data security, and staying compliant with ever-evolving regulations. As organizations continue to grow, so do their demands for efficient collaboration tools that can seamlessly adapt to changing requirements and scale effortlessly.

How Customer Service leaders can manage remote teams better

What's the best way to manage a remote Customer Service team? Support leaders, Oliver Jackson and Tina Baljian discuss how Geckoboard has helped them manage distibuted teams, and keep everyone align around the metrics that matter – no matter where they are in the world.

13 Most Effective Tips to Stay Organized at Work

Are you one of those who get frustrated at the end of the day because of failing to spend your days as per your plan? Don't worry because you're not alone. Most of us have to deal with staying organized almost every day. Not that you will learn the organizational methods in a day. Rather, it has to be assimilated gradually. In this article, we're going to talk about how to stay organized. Also, you'll get an idea about the tools used for organization.

Essential intranet content: 10 must-have employee intranet content types + ideas & examples

This article was originally published on Feb. 5, 2016, and was updated on Oct. 25, 2023 The right mix of intranet content serves double-duty as an organization’s virtual watercooler and centralized knowledge base — the go-to hub to communicate, connect and engage. Turn your employee intranet into a communications, collaboration and engagement powerhouse with these essential intranet content ideas.

Distributed '23 highlights: Enhanced AI, advanced diagramming, and more!

Product leaders, developers, and innovators from Miro’s community of more than 60 million global users brought their passion and energy to Distributed ’23, our annual community event designed to inspire and empower teams to create the next big thing.