Teams | Collaboration | Customer Service | Project Management

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Everything you need to know about BYOD security

If your company allows employees to use their personal devices for work (Bring Your Own Device), you need a BYOD security policy. Today, most companies incorporate a BYOD culture due to rising remote work demands following the pandemic. While this may leave you open to cyberattacks and data breaches, a robust security policy can help mitigate any such BYOD risk. In this article, we’ll discuss why you need BYOD security and how to create an effective BYOD policy in just eight steps.

How to Build a Scalable SaaS Support Team

For software companies, customer support is the backbone of growth and satisfaction. From startup to scale-up, SaaS companies rely on technology to meet the needs of their customers effectively and efficiently. As agents race to address individual customer issues, it can be difficult to see the larger picture—unless you have a dedicated ticketing tool to help.

HaloITSM and DXC Technology announce alliance to offer low-code, AI-driven Service Management solutions to Enterprise-grade organisations.

HaloITSM announces DXC Technology (NYSE: DXC) as a global strategic partner to continue to fuel its global expansion and deliver Digital Transformation and Operational Intelligence. DXC will deliver Halo’s innovative and cost-effective Enterprise Service Management software on a global scale, empowering businesses with a modern alternative that drives service excellence and delivers transformative automation.

3 Ways to Connect HubSpot and Slack

HubSpot is one of the most popular CRM tools available for sales teams today. Not least, because it both simplifies and automates the sales management process, so teams can focus on what they do best – selling. In this article, we’re going to explore another way you can use HubSpot to make your team more productive – connecting HubSpot to Slack. Integrating HubSpot and Slack will enhance your team communication by allowing real-time updates and notifications directly in Slack channels.

Monitask vs. TrackingTime: A Comprehensive Comparison of Time Tracking Tools

In today’s fast-paced business environment, effective time management is crucial for maximizing productivity, ensuring accountability, and driving project success. Time tracking software has become an indispensable tool for businesses of all sizes, enabling them to monitor employee work hours, optimize workflows, and generate accurate reports on productivity.

Top Ways to Implement AI in Consulting Companies

Artificial intelligence (AI) is rapidly transforming industries across the globe, and consulting is no exception. For consulting firms, the adoption of AI isn't just a trend—it's a powerful tool that can drive efficiency, enhance decision-making, and deliver greater value to clients. From automating routine tasks to providing deeper insights through data analytics, AI can redefine how consulting companies operate.

Introducing Formula Fields: Hello robust reporting and goodbye manual calculations

It’s time to put away your calculator and stop exporting data to external spreadsheets just to apply calculations. Introducing Formula fields - add, subtract, multiply, and divide fields to spin up the perfect insights in your custom reports!

Kanban vs Scrum vs Agile vs waterfall: What's the difference?

If you’re not sure which project management methodology or framework will be the best to manage your team, we’re here to help. Learn everything about Kanban, Scrum, Agile, and waterfall—what they stand for, how to use them, and the benefits and drawbacks. We’ll also explore key comparisons, such as Kanban vs Scrum and Agile vs waterfall, to help you identify the right fit for your cross-functional team. Waterfall. Agile. Kanban. Scrum.

Top 10 Best Work Management Software in 2024

Are you looking for the finest work management software in 2024? Your search ends here on this page. So, why do you need a work management software? As per my experience, project management software solutions are useful to a certain extent. These include projects and tasks. However, you need a slightly different tool for managing non-project work such as daily operations, time-tracking, and sending invoices to clients.