Teams | Collaboration | Customer Service | Project Management

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How to Innovate Easily: From Idea to Action

Unlock your team’s innovation potential with Miro! In this video, we’ll walk you through three key phases of turning an idea into action: Problem Discovery, Defining the Solution, and Delivering the Solution. You’ll learn practical tips, discover helpful frameworks, and see real-life examples of how Miro can streamline the innovation process. Whether you're looking to solve complex challenges or simply improve your creative workflows, this video will show you how to turn ideas into outcomes faster and easier.

Miro's top 5 takeaways from Canvas '24

At Miro, we’re on a mission to empower teams to build the next big thing — so, innovation is at the heart of everything we do. That’s why we were thrilled to introduce our new Innovation Workspace, an AI-powered platform designed to help teams get from idea to outcome faster, at our recent Canvas ’24 event in New York City and streaming around the world.

What's New: What we launched in October 2024

If there’s one thing we learned from our Canvas 24 event this month, it’s that collaboration is absolutely essential to your workflow. That’s why we have introduced new and exciting updates that will enhance your collaboration and design processes. From personalized diagrams and improved collaboration tools to powerful integrations with Microsoft and AWS, Miro is continuing to improve the way teams work together.

Zendesk Community - AI Summit Deep Dive

In this recording of the Zendesk Community - AI Summit Deep Dive, we explored how to elevate customer service with the latest AI innovations! This session covered key topics like Agent Copilot, AI Agents, and AI-Powered Voice. Watch to discover how these tools can help your team provide better support, automate common inquiries, and create smoother interactions that boost customer satisfaction.

How to start a call center (processes, tips, tools)

Are you looking to start a call center? With loads of businesses looking to outsource their call operations, running your own call center continues to remain a lucrative business! However, that doesn’t mean you can do it overnight. In this article, we’ll go through everything you need to know before setting up your own call center.

What is an Employee Management System (EMS)? Understand in Detail

Having an affordable, engaging, and simple-to-use management system is all a company can ask for. In the changing business environment, managing a growing team can be difficult. Tracking attendance, employee performance, or handling payroll, all these tasks can pile up. To manage this clutter, you need a centralized system that can take care of all these aspects. This is where an employee management system comes into the picture.

What is a Timesheet and What are its Uses and Advantages?

17 Curious about how businesses keep track of work hours and manage projects effectively? Enter the world of timesheets!! Timesheets are essential for recording employee hours, streamlining payroll, and optimizing project management. Understanding their benefits can transform how you manage time and resources. Dive in to learn what timesheets are, how they work, and why they’re a game-changer for any organization.