Teams | Collaboration | Customer Service | Project Management

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9 Effective Remote Employee Engagement Strategies

9 Remote work isn’t just a passing trend anymore! it’s here to stay, reshaping how businesses operate and how teams connect. But let’s face it, remote employee engagement isn’t always easy. Without the natural camaraderie of the office, maintaining strong communication, motivation, and team spirit can feel like a challenge. That’s where we come in!

How Absenteeism and Presenteeism Affect Productivity

Absenteeism—being absent from work without a valid reason—is a chronic problem for U.S. employers, conservatively costing $3,600 per hourly employee per year, and $2,650 per salaried employee per year. Based on this, a company of 5,000 hourly employees will lose over $18 million per year without a strong absence policy. But being physically present isn’t always the best thing for overall productivity.

Workflow Automation Software: A Complete Guide

Want to know all about workflow automation software? You are on the right page. In today’s fast-paced world, it’s essential to have streamlined workflows for maximum productivity. On the other hand, manual data entry is tedious and inefficient. Plus, it also wastes your valuable time and resources, which decreases productivity. One of the reasons we are flexing on the use of tools for automating workflow is that they save time.

How Freshdesk Automations Streamline Customer Support | Freshworks Explained Series

In this episode of the Freshworks Explained series, Praveen breaks down how Freshdesk automation can transform your customer support operations. Learn how to streamline workflows, reduce manual tasks, and solve customer issues faster using three types of automation rules: Ticket Creation, Ticket Update, and Hourly Triggers. Discover how to automatically prioritize tickets, filter spam, notify teams, and ensure quick resolutions. Watch now to see how Freshdesk can enhance your team's efficiency and boost customer satisfaction.

From assembly line to AI: Upgrade intranet tech to connect frontline manufacturing workers

Artificial intelligence in manufacturing tends to conjure up ideas of predictive maintenance, supply chain optimization or quality control. All are true, of course, but as a data specialist, I view these more as outcomes. What drives these outcomes is an underlying AI-powered employee experience technology that delivers greater employee engagement, a single source of truth, and best-in-class internal communications — all of which empower your people to excel in all they do.

Compensatory Time: What It is and How to Calculate It

Compensatory time (or "comp time" for short) is a time off that employees get instead of overtime pay. For example, if you work an extra four hours on a busy Thursday, your employer might give you six hours off another day instead of paying you overtime wages. It's like a "time in the bank" system - you put in extra hours now and take them back later when things are slower.

Data Integration Tools: Simplify Your ITSM Data Management

Did you know that businesses using data integration tools within IT service management (ITSM) framework can analyze and synchronize service data up to 85% faster? Data integration platforms are essential for managing data from various sources, whether it’s on-premises, cloud-based, or a combination of both.

7 steps for a successful cloud migration

Today, more than half of companies rely on cloud infrastructure, and with 63% accelerating migration mandates, cloud computing has become a core technology for modern businesses. But while the cloud offers many notable benefits over on-premise, such as cost-savings, performance boosts, and tighter security, the actual process of migration is a major hurdle for many organizations.

How Global Enterprises Use Miro to Accelerate Innovation

Discover how top global companies like PepsiCo, Nearform, Salesforce, and Prudential use Miro to transform collaboration and accelerate innovation. This video showcases real-world examples of how Miro’s flexible, visual workspace helps teams streamline processes, shorten timelines, and go from project brief to market launch faster than ever.