Looking for the best way to track your billable hours in 2020? This article will cover everything you need to know about tracking billable hours successfully. We’ll highlight what billable hours are and even take you through the process of how you go about tracking them. As a bonus, we’ll also highlight the only tool you’ll need to track your billable hours in 2020 easily!

Over the next few days, you may notice that Teamwork will start looking much leaner and cleaner thanks to some new UI enhancements we’ll be rolling out. These visual updates are designed to improve your experience in Teamwork and give more clarity to your workday. The cleaner, more simplified views will remove some of the noise to help you focus on the work that needs to get done.

Baseball legend Babe Ruth knew a lot about collaboration. “The way a team plays as a whole determines its success,” Ruth explained. “You may have the greatest bunch of individual stars in the world, but if they don’t play together, the club won’t be worth a dime.” While the Great Bambino was referring to the sport that made him famous, this is also true for teams in the workplace. Collaboration is critical to success.

Have you started working remotely in the past couple weeks? Welcome to our world. It’s good to have the company — but we think it’s even better to clue you into some of the communication issues you’re likely to face. Project management software can solve a surprising number of them. Thanks to the COVID-19 outbreak, we can’t simply cross the hall or pop into the next cubicle with a question.

If there was one thing you could improve on your team, what would it be? Most common answers to this question aren’t around ability or leadership. Instead, they tend to focus on a lack of alignment and information. These were difficult areas to get right before the shift to remote work and have only gotten more challenging since. We have experimented with all sorts of approaches for keeping our team aligned and informed at Hugo.

Here are the newest integrations from Zendesk to help your agents provide great customer experiences. Take a look!

As a manager handling a team of employees who go on-site and resolve customer issues related to your product/service, buying field service management (FSM) software to help you manage the workload of your team is critical—especially as your business scales and the team grows. However, such a purchase decision will often require management buy-in. The management needs to completely understand the ROI associated with such a product.

As the need for secure and effective collaboration tools rises globally, Wire, the most secure collaboration platform, tracks turbo-charged growth in Q1 2020, driving upward trajectory into Q2. Leading with security as the key building block of its flexible collaboration platform, Wire added 200 new enterprise customers in April alone, reaching a total of over 1,200 paying enterprise customers as of its calendar first quarter.

Managing users and passwords for different applications can be a real challenge. especially if you are an enterprise admin. The stakes are high–get it wrong and hackers may compromise your organization. That’s why Gluu has been helping different organizations to centralize digital authentication since 2009. The Gluu Server is the most comprehensive open-source identity platform on the market.