Meet the new RealtimeBoard
With this teaser, you will get a quick update on what's new in RealtimeBoard. Welcome to the new RealtimeBoard, a flexible platform you can easily customize to your workflow.
Teams | Collaboration | Customer Service | Project Management
Collaborating To Help Teams Work Better In The Modern Workplace
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New Freshdesk integration - deliver better, faster service with Geckoboard and Freshdesk
Today we’re excited to announce a brand new integration with Freshdesk that makes it easier than ever before for Freshdesk customers to stay focused on delivering exceptional customer support.
TSU Webinar - January 2018 - Tabular and Summary Reporting
Learn more about the basics of reporting in TeamSupport!
The Zendesk Omnichannel Approach
When it comes to support, customers expect an open invitation. With Zendesk, you can give it to them. Our omnichannel support offers simple, yet powerful solutions that make it easy for customers to engage with your business—where and when it’s right for them. Let us show you more in this short video.
Omega-bot Simple zulip chat bot
Omega-bot is a zulip chat bot into which lot of features are integrated.
Pushing Images with Pushover 3.0
Version 3.0 of our Android, iPhone/iPad, and Desktop apps are available today which include support for receiving push notifications with image attachments!
What's Good: Ticket Forms in Zendesk Support
Learn how to provide a more tailored support experience for your customers using Ticket Forms in Zendesk Support.
What do Modern Retail Customers Expect from Customer Service?
Zendesk's COO, Tom Keiser, explored the recent trends that modern retail customers expect from customer service today at the 2018 NRF Retail Show & EXPO. In this talk, he looks at the power of personalization and context, brand trust and authenticity, and highlights how VP of Global Customer Care from Fossil, approached creating a global omnichannel customer service platform with Zendesk.
Future for University IT is customer-centric, finds research by Service Desk Institute for Freshworks
Nearly 80 percent of university IT teams to focus on customer experience over next twelve months
Focus teams on key metrics with TV dashboards from Geckoboard
TV dashboards from Geckoboard ensure your most important metrics and current targets are clear and visible throughout the day, enabling teams to quickly identify issues, see the impact of work in real-time and keep on track to hit goals.