Teams | Collaboration | Customer Service | Project Management

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Looking to the future of employee experience: Insights from Jordan Katz, Chief Insights Officer at Simpplr (podcast recap)

Artificial intelligence (AI) has taken the workplace by storm, automating mundane tasks, parsing through big data in seconds, and streamlining countless processes — opening up an endless world of productive possibilities. So with AI in the mix, what does the future hold for the employee experience?

The New Normal: Balancing Office Returns with Remote Flexibility

During the pandemic, workplaces around the globe were compelled to go remote, launching an unplanned trial of widespread work-from-home practices. This grand experiment in remote working led to several revelations: for many, productivity remained stable or even increased, and the majority of workers found they preferred the new flexibility that remote work provided.

Customer Support Technology Gives Manufacturing Companies a Competitive Edge

In an industry where both innovation and solid relationships are vital, cutting-edge technology plays a significant role in business success. Customer support in manufacturing is not just a service, but a commitment to nurturing a long-term partnership. This industry is full of complex machinery and detailed processes. Utilizing relevant technology provides a streamlined, simplified direction to establish sustainable growth and stay competitive.

78% of employees may quit their jobs due to high stress

Mental health care is now a necessity in the hectic work world of today, not a luxury. The worrying status of mental health support in the workplace and its significant impact on employee retention are revealed by a recent survey conducted by Unum UK, a top provider of employee benefits. This blog article explores the results and the crucial actions that employers need to take to close this gap.

Maximizing employee engagement through project ownership

The importance of employee engagement for the success of any firm is becoming increasingly generally recognized. A highly engaged workforce not only produces more and is more profitable, but it also has a lower turnover rate, which can save a company a significant amount of money. One strategy to raise employee engagement is to give them more responsibility for their projects.

What is a government messaging app? 6 must-have key features

When we're talking about government messaging apps, what are we talking about? Messaging has become a popular mode of communication because of the desire for ease, real-time conversations, and access from anywhere, at any time. In fact, Gartner's 2022 Channel Benchmark and other research studies show that instant messaging platforms have surpassed email as the primary mode of internal workplace communication.

An In-Depth Guide to Tracking Office Attendance: Best Practices & Tools

For many industries, office attendance and office occupancy aren’t the same thing; for example, due to the pandemic, many companies discovered that remote work can provide flexibility, increase employee satisfaction, improve work-life balance, and boost workers’ well-being (among other benefits).