Welcome to our detailed guide on the incident management process. Today’s world runs on technology, making IT support crucial for businesses and service providers. You need a strong strategy to quickly handle issues, keep your business going smoothly, and reduce hiccups when an incident occurs. When dealing with any type of incident you’ll want to follow a step-by-step method throughout the incident.

Last week we highlighted a deeply concerning development in the EU’s proposed regulation to combat child sexual abuse (aka Chat Control). The Belgian Presidency of the Council had put forward a proposal which, if agreed on, would take us closer to a world of constant scanning and surveillance. Thankfully, at the last minute, the vote on Chat Control was removed from the agenda as seemingly the council was not able to agree on a position.

A client wants a new mockup by the end of day; the development team identifies a bug that needs fixing; a competitor launches a cool new feature — and that’s all before lunch! The fast pace of business today makes Agile collaboration — the ability to coordinate among cross-functional teams — more important than ever. To stay competitive and innovative, Agile teams must be able to quickly adapt, take action when new opportunities arise, and practice relentless improvement.

The demise of Workplace by Meta marks the latest casualty for enterprise social networking — a trend that’s time has passed. Organizations are now turning to all-in-one, employee communications and experience platforms powered by artificial intelligence (AI) to keep employees connected, informed and productive.

Feeling stressed about the need to migrate from Workplace by Meta to another platform? Understandable. Finding the right fit for your organization is a BIG decision because your employee communications and experience platform impacts productivity, operational efficiency and more. We’re here to help with specifics on five use cases to consider for a smooth transition.

“Everyone is a genius. But if you judge a fish by its ability to climb a tree, it will live its whole life believing that it is stupid.” This quote, commonly attributed to Einstein, captures how each person has unique superpowers that, when cultivated, can unleash their full potential. In a similar way, when companies embrace a diversity of thought, skills, and perspectives among team members, innovation flourishes.

Understanding how employees are compensated is crucial for both employers and employees. Straight-time pay is a fundamental concept in payroll management, referring to the regular wages an employee earns for working their standard hours. This guide will explore what straight-time pay is, how to calculate it, its applicability to different types of employees, the legal regulations surrounding it, and the tools available to manage it effectively.