Teams | Collaboration | Customer Service | Project Management

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TrackingTime

Finding the Ideal Timesheet Software for Your Business

Feb 26, 2024 By TrackingTime In TrackingTime
Maximizing productivity and operations are essential for small businesses to thrive. Timesheet software, also known as electronic timesheets or employee timesheets, plays a critical role in achieving these goals by automating time tracking and offering valuable insights into your workforce’s activities. However, with options available, choosing the right timesheet software solution can feel overwhelming.
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DeskTrack

How does Survival of Business go Tough?

Feb 26, 2024 By DeskTrack In DeskTrack
“No increase in Bill Rates, employee salaries are high or high operational cost, shrinking profit margins – No room to breathe”. In the current economic situation of volatility, businesses are having a hard time managing their margins to grow. The survival of a business is a constant challenge, shaped by a myriad of factors such as market dynamics, economic conditions, competition, and internal operations.
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teamwork

Phase-gate process in project management: What it is and how it works

Feb 26, 2024 By Ben Brigden In Teamwork
It may sound like something out of a science fiction film, but the phase-gate process is a project management methodology that can offer a lot of benefits. It helps project teams break large projects down into checkpoints and milestones to ensure quality and viability before moving on to the next development phase. Of course, there’s no shortage of project management methodologies for client services businesses to choose from.
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How Zendesk's customer experience software uses AI to deliver intelligent customer service

Feb 26, 2024 By Zendesk In Zendesk
🤖 How Zendesk's customer experience software uses #AI to deliver intelligent customer service | Intelligent Customer Service by Zendesk 🛠 In this video, we reveal how Zendesk is leading the charge in leveraging AI across every layer of your support operations with intelligent customer service and team productivity tools.
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Collaborate on design with Figma in Jira | The Developer's Edge | Atlassian

Feb 26, 2024 By Atlassian In Atlassian
Modern software teams are multi-disciplinary, and design is integral to product development. However, there are often challenges during the handoff between developers and designers. It's hard for developers and designers to stay across each other's work, and things can be easily missed. We've partnered closely with Figma to create integrations that give better visibility into design work and notify when there are changes. This will help teams stay in sync and deliver work with fewer delays.
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nifty

Tiger Team: What is it and How to Create One

Feb 26, 2024 By Luke Henderson In Nifty
Have you heard the expressions “Houston, we have a problem” and “tiger team?” Have you wondered what these refer to or where these terms originated? Well, if you do, then this article is for you. Here, we’ll answer all your questions related to tiger teams—what they are, when to form one, and how to do it. Let’s get started.
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time doctor

Cisco cuts 5% of workforce in restructuring

Feb 26, 2024 By Time Doctor In Time Doctor
The computer networking company Cisco has announced a significant reduction in its global workforce, which has had a ripple effect throughout the industry. This choice is part of a larger pattern wherein significant IT corporations have been reassessing their resources and strategy in response to economic difficulties. In this article, we explore the ramifications of Cisco’s workforce reductions and its proactive emphasis on artificial intelligence (AI).
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geckoboard

How to set up Intercom reports and alerts in Slack

Feb 26, 2024 By Dale Pearson In Geckoboard
Increasingly, Customer Support teams are expected to be more data-driven. Whether that’s using reporting tools to stay on top of their workflow, reacting fast to sudden changes, or using KPIs and benchmarks to improve performance over time. In the best Customer Service teams, KPIs and reporting are not just the responsibility of management. The entire team contributes to a culture of performance – where everyone is aware of key metrics, and how they relate to delivering first-class service.
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time doctor

The essentials of building an effective team

Feb 26, 2024 By Time Doctor In Time Doctor
It is literally impossible for every employee to deliver a ‘rockstar’ performance every workday. And no single individual can contain all the knowledge, skills and capacity required to achieve a company’s goals. You need effective teams—groups of people who can get along with each other, contribute meaningfully, pick up the slack as needs or availability changes, and keep each other accountable.
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