Teams | Collaboration | Customer Service | Project Management

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8 examples that define a positive patient experience

Healthcare has transitioned from focusing solely on doctors' proficiency to a patient-centric approach, bringing patients' needs and experiences to the fore. As a result, positive patient experience examples have become integral to the healthcare system. In fact, it is now globally recognized as an independent dimension of healthcare quality, shaping a person's perception of the quality of care they receive.

Disengaged employees cost the global economy $7.8 trillion

“Time is money” has never been more true than it is now, in today’s busy business world. While the economy is going through rough patches, business leaders are focusing more and more on one important factor: output. The employee experience, however, is a crucial component of the puzzle that is sometimes missed. Remarkably, only 13% of employees say they are completely satisfied with their jobs.

How to prepare for Zendesk AI | Preparing for artificial intelligence

🔌 With so many different AI innovations, facts, and opinions, it's easy to get overwhelmed. This video will cover the "dos" and the "don'ts" that will help you get the most out of our AI offering, and help ensure you're set up for success. 👉 Timestamps: Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.

How to be successful with Zendesk AI | Preparing for artificial intelligence

💡 In this video, we'll discuss five ways to be successful with Zendesk's Advanced AI offering, ensuring your on the path to success with artificial intelligence in your customer experience (#CX) or employee experience (#EX) journey. 👉 Timestamps: Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.

Expert Picks: The Most Effective Time Tracking Apps for 2024

It was just another Monday morning when Alex trudged into the office, dreading the long work week ahead. As he walked past his coworker Dan’s desk, he noticed it was empty – that marked the third time Dan had shown up late this month. Alex grabbed his coffee and sat down to tackle the mountain of tasks in his inbox. But he quickly noticed his other coworkers, Bill and Sue, were on YouTube and Facebook instead of working. By noon, Alex had only finished a fraction of his to-do list.

Co-creating the roadmap: How Asana builds products with purpose

In the fast-paced world of technology, the distinction between a good product and a great one isn’t just technical. More than lines of code or design elements, an exceptional product is sculpted by a deep understanding of its users and their active role in the creation process. In this blog post, we delve into Asana’s approach to product development. We’ll also provide tips for how to co-create a roadmap through a thoughtful process that involves our customers every step of the way.