Teams | Collaboration | Customer Service | Project Management

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Embracing the AI revolution can boost your productivity by 14%

Artificial intelligence (AI) technology advancements are significantly changing the traditional workplace. Gartner says that by 2025, generative AI technology will be used in some way by 80% of customer service and support companies to make agents more productive and improve the customer experience (CX). Unprecedented increases in efficiency and productivity are the obvious cause. If your business hasn’t begun incorporating AI yet, though, you may already be lagging behind.
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Monitoring Teams & Zoom on macOS Devices

When it comes to macOS, monitoring the digital experience comes with many challenges. When considering these challenges in relation to monitoring such business-critical UCaaS applications like Zoom, Teams or Cisco Webex, the challenges multiply - especially if relying solely on built-in macOS tools.

11 Time Management Tools For Juggling Timely Deadline

You’re likely handling many projects at any particular time, regardless of what your business card says. It’s certainly a regular weekday if you’re calling a foreign client with Chanty while also sending out meeting invites and emailing your current reports to your boss. Multitasking isn’t just a hot trend; it has become the key to success. It’s not easy to manage so many responsibilities at once, but it’s relatively easier if you have great time management skills.

How radical flexibility is transforming work environments

One straightforward idea—flexibility—is the secret to a productive and happy staff in the fast-paced world of today. We’re talking about radical flexibility here, not just ordinary flexibility. Our understanding of work-life balance and employee satisfaction is changing as a result of this strategy.

How to set up Facebook Ads alerts, notifications & reports in Slack

If you manage a Facebook Ads account then you know how challenging it can be keeping on top of your key metrics. Not only do you need to constantly assess your campaigns for performance metrics like clicks and conversions, you also need to monitor important operational metrics like how much you’re spending. (There are real consequences to not monitoring your Facebook Ads.

Top Reasons Why Companies Choose TeamSupport Over Other Customer Support Tools

In the realm of customer support software solutions, TeamSupport stands out for its comprehensive approach to managing the entire post-sale customer experience. This platform is designed with customer-centric organizations in mind, aiming to help them cultivate strong relationships with their customers.

7 Best Facebook Ads Reporting Tools in 2024

In the ever-evolving landscape of digital marketing, Facebook continues to be the go-to platform for advertisers aiming to reach a broad and diverse audience. In 2024, Facebook’s parent company Meta expects to generate over $75 billion in revenue from Facebook Ads alone. However, the effectiveness of your Facebook Ads strategy not only depends on the creativity and targeting of the campaigns but also on how well marketers can manage, interpret, and respond to their campaign data.

Rhythm of Success: How 90-Minute Focus Sessions Transform Your Workday

Get your team hooked on ‘90-minute focus sessions’ for optimal productivity. Reap the benefits, tackle challenges, and avoid workers' burnout by going with the flow. Elevate your team's effectiveness and well-being through strategic time management.