Teams | Collaboration | Customer Service | Project Management

%term

How to Choose the Right Customer Support Software for Your Needs

Selecting the right customer support solution can feel like a daunting task, especially with so many options available in the market. However, it's a crucial decision that can significantly impact the success of your customer service department and, consequently, your business at large. Here are some tips from our TeamSupport experts on how to choose the solution that fulfills your requirements without breaking the bank.

How To Build A Self Motivated, Highly Efficient Team

Daily work, or to say the same work brings boredom. We all face it, but losing to it is not the right thing to do. But what’s the solution? How to be self motivated and how to build a team of motivated people? Have you ever felt the rush of motivation after watching a motivational video or being with a successful person? That feeling makes you work hard, at least for the next few days, and that needs to be done continuously for your teams.

How To Use Workstatus's Continuous Clocking For Field Employees

It’s Tuesday morning, and your field service crew is gearing up for a packed day of client meetings across town. As they hustle out the door, tracking their time is the last thing on their minds. By week’s end, you find yourself sorting through scribbled notes and calendar appointments, trying to reconstruct billable hours. There has to be a better way! Sound familiar? You’re not alone.

Optimizing HR Management: Insightful's Integration with Zoho People

Transform your HR management with Insightful's integration with Zoho People. Learn to implement this innovative solution for real-time data synchronization, enriched employee profiles, and automated team management. Experience the future of HR with our step-by-step guide and explore upcoming features for advanced workforce management.

11 Best Todoist Alternatives for Task and Project Management in 2024

Are you feeling pulled in a million directions? Organizing day-to-day life is an absolute agony when you need to play many roles in your personal and professional space 24/7. Thanks to the task management tools for managing and automating our order of the day. In search of a task management app, you may hear about Todoist or a user of it as it is already beating the task management market. But there may be a better suit for your needs.

Make Your Service Desk Mobile With The InvGate Service Desk App

If your organization offers multi-site support across diverse locations or provides remote IT support, having a mobile help desk is indispensable for agents to provide consistent help despite the device where they choose to do so. The new InvGate Service Desk mobile app brings a ton of extra flexibility to adjust the platform to your company's needs and take it with you in your pocket.

Project-based consulting fees: How it works and weighing the benefits

Pricing is a constant balancing act in the world of consulting. Charge too much, and you risk losing potential clients, charge too little, and devalue your expertise and skills. Unfortunately, for most consultants, hourly rates are the norm. You know — set an hourly rate, multiply that by the number of hours worked, and there’s your consulting fee. So, what’s the solution? Project-based consulting fees.