Teams | Collaboration | Customer Service | Project Management

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What's New in Asana | November 2023

Welcome to the November edition of What's New in Asana. This month is all about Asana Intelligence. See how AI has joined the team. First, summarize the highlights from tasks with smart summaries. Create subtasks based on the key action items, too. Next, write clearer, more compelling responses that strike the right tone with smart editor. Let Asana Intelligence auto-generate and fill custom fields based on the data in your project with smart fields.

Omnichannel vs. multichannel: Which marketing strategy is right for your clients?

As an agency, you’re in the business of creating success for your clients. And while you already have a proven roadmap you use as a starting point for new clients, there’s no single path that delivers strong results 100% of the time. One key element in planning and executing a successful marketing campaign is selecting the right marketing strategy.

Demo: Project Management with Jira | Atlassian

Get to know the ins and outs of project management with Atlassian using Jira Work Management, Jira Software, Confluence, Atlas, and more. See how you can go from siloed tools and processes to seamless, cross-functional collaboration by making the switch to Atlassian. Jira Work Management makes it easy for business teams to collaborate, align, and deliver work, all in one place. Connect with Jira Work Management and Atlassian.

Zendesk Customer Success: How to be successful with Zendesk Messaging

This video walks you through the five steps to a successful implementation of Zendesk Messaging. Timestamps:👉 0:21 - Five critical steps👉 0:54 - Step 1: Learn👉 1:40 - Step 2: Plan👉 3:41 - Step 3: Configure and test👉 4:52 - Step 4: Operationalize👉 6:26 - Step 5: Transform Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.

Zendesk Customer Success: Why should you shift to Zendesk Messaging?

We know there's more to Messaging than basic configuration and enabling new features. In this video, we explore the value behind Zendesk Messaging, how to prepare for rollout, and how Messaging can help your team provide an end-user experience that your customers expect and deserve. Timestamps:👉 0:33 - Consumer desire👉 1:18 - Future of service👉 2:10 - What Zendesk Messaging does👉 3:18 - Benefits overview👉 3:41 - Benefit 1👉 4:32 - Benefit 2👉 5:19 - Benefit 3👉 6:02 - Benefit 4👉 6:27 - Plan for Zendesk Messaging.

How Can Employers Help Employees Overcome Imposter Syndrome?

In today’s competitive world, many employees are battling with Imposter Syndrome. This phenomenon is characterized by persistent self-doubts and the fear of being exposed to fraud despite being competent. This syndrome can significantly hinder professional growth and development. It is essential to recognize the impacts of Imposter Syndrome on the workforce and employers play a key role in it. They can act uniquely and find different ways to create a supportive environment for employees.

Crafting A Warning Letter For Attendance Issues

Attendance issues at the workplace is a challenge many employers face. It’s a delicate task, one that requires finesse and precision. After all, your company’s attendance policy sets the tone for employee behavior, and addressing irregular attendance is crucial for maintaining a productive and responsible workforce. Addressing these issues is not only a matter of maintaining a positive work environment but also a significant financial concern.

5 Effective Website Marketing Tactics for SaaS Businesses

One of the most challenging aspects of starting and running a SaaS business is getting visitors to come to your website. There are over a billion websites. It’s easy to see why you might think getting your site found is almost impossible. But don’t worry. There’s a way for your business to stand out and get the traffic–and paying clients—it deserves. In this article, you’ll learn five website marketing tips you can use. Let’s get started!

Set up an HR Help Desk in Under 10 Minutes by Adding it to Your ITSM Tool

Human Resources is responsible for a variety of functions within an organization, from hiring and onboarding to benefits and payroll. Therefore, it's the perfect area to start an ESM rollout. You can expand ITSM software to other company areas — contributing to their digital transformation and sharing some costs in the middle! And the best part is you can build an HR ticketing system in under 10 minutes with InvGate Service Desk!

Optimizing Live Web Chat Software for Leads, Engagement, and Sales

Implementing live web chat software on your website is a great way to engage visitors in real-time conversations and convert them into leads and sales. However, to truly realize the benefits of lead generation and sales, you must optimize your live chat strategy, setup, and agent training. Live web chat software can boost conversion rates and revenue when you have the tools to optimize and implement it correctly.