The ROI of internal communications: How to build a business case for a modern intranet
This article was originally published on Jan. 19, 2021, and was updated on Nov. 21, 2023. As an internal communicator, you know the value internal comms brings to the table. But can you prove that value to decision makers in your organization — the folks who hold the budget for IC software, tools and services like a modern intranet?