Teams | Collaboration | Customer Service | Project Management

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Your ultimate guide to sales project management

Does your sales team need project management? You may have wondered this before (or maybe it hasn’t come up). Either way, there’s a strong argument for managing sales projects just like you would any other agency deliverables. If you want to set your sales department up for big success, using traditional project management principles may be the strategy you’re looking for.

Enterprise Service Management Tools (ESM): Empowering Efficiency

As a business owner, you are always looking for ways to upgrade your business performance and streamline processes to boost productivity and enhance customer service. One solution that can help you achieve these goals is enterprise service management tools. Enterprise service management tools are designed to improve efficiency by automating workflows and providing a unified platform for managing services across various departments and functions.

NSFW: Clicking for Thrills Could Lead to Systemic Ills

Explore the consequences of workplace adult content consumption on productivity and cybersecurity. Learn how Insightful’s business activity monitor can empower employers to monitor, educate, and safeguard their teams. Take action to secure your company's digital space now.

The Roblox dilemma: Employees face tough decision amid return-to-office policy

Roblox, the renowned online gaming platform, has recently unveiled its new hybrid work model, urging its employees to mark their presence at its San Mateo, California headquarters on Tuesdays through Thursdays. In a surprising turn of events, employees opting against this new setup are being extended a severance package. This strategic move positions Roblox among a growing number of large firms shifting away from complete remote work.

Customer Setup Workflow: Best Practices For Onboarding Customers

Customer onboarding is a critical first step in cultivating long-term customer success. ‍ This process sets the foundation of your entire customer relationship, presenting an opportunity to impress, engage, and retain your clients. ‍ If executed correctly, a thoughtful onboarding process can significantly enhance customer satisfaction, encouraging them to remain with your business and become advocates of your products and services. ‍ ‍

The Ultimate Guide to Agile Methodology - Everything to Know and Tips

Agile is like that friend who insists on taking the scenic route but ensures you soak in every detail along the way. It’s all about taking a large project and slicing it into bite-sized pieces, making the journey of development an iterative and enjoyable adventure.