Explore how prevailing HR trends, shaped by industry giants like Google and Salesforce, are transforming talent acquisition, employee retention, and leadership development. Discover how Insightful's work hour tracker & productivity software can revolutionize your HR practices, ensuring your team remains ahead of the curve.

In a recent podcast interview, Narayana Murthy, the founder of Infosys, shared his insights on why young Indians should aim for a 70-hour work week. The comment has generated quite a buzz, sparking debates about work-life balance and the realities of the modern workplace. However, one thing is clear: Murthy was not talking about grinding away aimlessly for 70 hours but about targeted, purposeful work.

Automated user provisioning is the IT pro’s best friend — especially when it comes to employee onboarding. Manual provisioning and deprovisioning of user accounts can be time-consuming and error-prone, delaying productivity as new employees sit idle, waiting for the tools and systems they need to do their work.

ITIL (Information Technology Infrastructure Library) is a framework for IT service management that has been widely adopted by organizations around the world. ITIL 4 is the latest version of the framework, and it includes several significant updates and changes from previous versions. In this post, we’ll explore what ITIL 4 is, how it differs from previous versions, and the benefits that companies can expect from implementing it, with statistics and data to support the claims.

This is it! The tenth and final post of our ten-part series covering The Complete Guide to Customer Service Transformation, where we summarize and help illuminate a path to inspiring change and fostering widespread adoption of your vision for B2B service excellence.