Teams | Collaboration | Customer Service | Project Management

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Improving Productivity in Offices with Games and Activities

Team games for offices are essential to go beyond the casual chit-chats and support employees to know each other better, build understanding, and trust, and better their communication skills.When people from different places, educational backgrounds, and work experience come together to work in an organization, it becomes difficult to break the ice. Working alone cannot develop understanding and trust among them which is essential for working together on the same projects with similar goals.

How to Improve Employee IT Helpdesk Efficiency with Generative AI

Are you struggling to keep up with the increasing demands on your IT Helpdesk? IT Helpdesks face unprecedented challenges in a world where remote work and digital transformation are the new norms. In a world where remote work and digital transformation are the new norms, IT Helpdesks face unprecedented challenges. But fear not! This webinar r is your key to addressing these challenges head-on. Subscribe, like, and share this video to spread the knowledge among your IT peers. Join us in shaping the future of IT Helpdesk support with Generative AI!

Business expert Dorie Clark weighs in on Zendesk's CX Trends 2023 report

Business leader @DorieClark says she would happily trade her business to a company that provides an excellent customer experience, and she's not alone. 🥳 70% of consumers spend more with companies that offer premium customer experiences, which is a huge opportunity for companies that "put a stake in the ground and do something different," as Clark says.

What's New: What we launched in September 2023

We have a lot of exciting features and improvements to share that will elevate your collaboration and innovation experience. This includes Talktrack, a dedicated async solution that empowers Miro users to record high-touch, immersive walkthroughs for their collaborators. There’s also Anonymous Mode, which gives Miro users total anonymity so their feedback stays anonymous — forever.

How to Implement Sustainable Project Management in Your Workplace

In today’s rapidly changing world, the concept of sustainability has become more than just a buzzword. It has become a vital consideration for businesses across industries. Sustainable project management is a powerful approach that integrates environmental and social responsibility into the project lifecycle. In this article, we will explore how you can implement sustainable project management practices in your workplace, benefiting both the planet and your organization’s bottom line.

An essential guide to client orientation

Pop quiz: How much of your agency’s revenue comes from clients? If you didn’t answer “all of it,” the percentage is still pretty high, right? (And if it’s not — well, we want to know your secret!) Without clients, an agency can’t continue to pay its people or keep the lights on. This reality isn’t lost on managers and CEOs, and if asked, just about every one of them will say their agency is customer-centric.

The role of project management in startup success

Running a successful startup is like playing chess — it requires foresight, strategy, and careful planning. Before you make a move, you must consider all the possible outcomes and how your decisions will play out in the long term. The same holds true for startups. Unfortunately, many entrepreneurs overlook the importance of project management in setting up for success.

Miro Talktrack - Give clarity in seconds

Meetings popping up when you have other plans? Record a Talktrack. Think of it as a personal, pre-recorded tour of your thinking built into the Miro board. Now everyone can follow along and understand any concept, all async, adding comments and feedback, whenever and whenever they need it. With a Talktrack, your team is always up to speed, without slowing down, leaving you to get on with more important stuff.

How to Find and Hire the Right Talent with a Recruitment Strategy

Looking to hire new talent for your team but need help figuring out how to go about it? A robust recruitment strategy is crucial in finding and securing the right fit for your organization. You can ensure that the recruiting process is smooth and successful from start to finish. The article comprehensively guides finding and hiring talent with a recruitment strategy.