Working in Customer Support can sometimes be a little hectic. Especially during busy periods like Black Friday or the holiday season. It’s not surprising that many CX professionals are constantly looking for ways to save time during their day. One of the simplest ways to save time is by creating tailored views of your most important metrics in the form of custom reports and dashboards.
Dive deep into the transformative world of attorney time tracking software. With meticulous precision and efficiency, discover how a simple time tracking app can revolutionize legal billing.
Unravel the success secrets of 2023's innovation titans like Tesla, Apple, Amazon, and more. Learn how fostering an innovative culture, embracing failure as a stepping stone, and customer-centric approaches set them apart in the dynamic digital age. Discover how employee tracking apps can help.
General Electric CEO Jack Welch once said: “Good business leaders create a vision, articulate the vision, passionately own the vision, and relentlessly drive it to completion.” So, when it comes to project management, who’s responsible for this all-important mission? Today, there are two primary project management roles with the responsibility of overseeing projects and guiding project teams to the promised land: project managers and project coordinators.
Are you constantly racing against the clock, feeling like there are never enough hours in a day to accomplish your tasks as an IT professional? If the mere thought of managing your time triggers anxiety & stress, you’re not alone.
It’s widely recognized that the future of work does not involve in-person office work or traditional nine-to-five working days. Instead, studies have shown that the options are limitless when building a working culture around individual needs, strengths, and preferences. But how can you build a successful team with a unique culture across time zones and locations?
Along with a wealth of technologies and products, Amazon has given the modern business world a range of innovative solutions to age-old problems. In the digital workspace, perhaps none better encapsulates this inventiveness than the Amazon 6-pager. This modern reimagining of traditional memos constitutes one of the best practices for hybrid meetings.