Teams | Collaboration | Customer Service | Project Management

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Visionary Leadership in Action: How to Inspire Change and Drive Personal Growth in the Workplace

Do you want to be the best and unlock your full potential to make a difference in your organization? Well, get ready to become a visionary leader! In this article, you will learn how to gain visionary leadership skills that can help you inspire change and drive personal growth in the workplace. By developing these skills, you can become a true leader who positively impacts your team and organization. This article contains practical tips and advice to help you become your best leader.

An easier way to build Zendesk custom reports

Working in Customer Support can sometimes be a little hectic. Especially during busy periods like Black Friday or the holiday season. It’s not surprising that many CX professionals are constantly looking for ways to save time during their day. One of the simplest ways to save time is by creating tailored views of your most important metrics in the form of custom reports and dashboards.

Decoding Success: Strategies of the World's Most Innovative Companies of 2023

Unravel the success secrets of 2023's innovation titans like Tesla, Apple, Amazon, and more. Learn how fostering an innovative culture, embracing failure as a stepping stone, and customer-centric approaches set them apart in the dynamic digital age. Discover how employee tracking apps can help.

Project manager or project coordinator: Understanding job roles and responsibilities

General Electric CEO Jack Welch once said: “Good business leaders create a vision, articulate the vision, passionately own the vision, and relentlessly drive it to completion.” So, when it comes to project management, who’s responsible for this all-important mission? Today, there are two primary project management roles with the responsibility of overseeing projects and guiding project teams to the promised land: project managers and project coordinators.

Overcoming Time Anxiety: Time Management Strategies for the Busy IT Professional

Are you constantly racing against the clock, feeling like there are never enough hours in a day to accomplish your tasks as an IT professional? If the mere thought of managing your time triggers anxiety & stress, you’re not alone.

How the Future Works: Innovative Thinking on Flexible Workplaces

It’s widely recognized that the future of work does not involve in-person office work or traditional nine-to-five working days. Instead, studies have shown that the options are limitless when building a working culture around individual needs, strengths, and preferences. But how can you build a successful team with a unique culture across time zones and locations?

Amazon 6-Pager: The Ideal Template for Hybrid Meetings

Along with a wealth of technologies and products, Amazon has given the modern business world a range of innovative solutions to age-old problems. In the digital workspace, perhaps none better encapsulates this inventiveness than the Amazon 6-pager. This modern reimagining of traditional memos constitutes one of the best practices for hybrid meetings.

The Best Apps for Time Management to Get You Organized and Productive

Time is a finite resource that cannot be created or replenished. Disciplined time management is critical to success in both personal and professional life. Managing time effectively involves performing activities efficiently and minimizing time-wasters. Technology has developed many time management tools and apps that can help people save time, organize their schedules, and prioritize tasks. These powerful apps can increase productivity, decrease stress and streamline your life.