In today’s highly competitive business landscape, understanding your customers is not just beneficial—it’s critical for success. But how can businesses truly gauge the health of their customer relationships? The answer lies in leveraging data through customer health metrics. Welcome to our in-depth exploration of customer health metrics—the indicators that help businesses measure, interpret, and improve their relationships with customers.
At the heart of internal communication (IC) lies a crucial mission: sharing and aligning its often-global workforce around core values that move the organization forward.
When late payments are the rule and not the exception, the stability of your agency is at risk. Find out how to maintain cash flow with our five tips for getting clients to pay on time, every time. A recent Chaser study finds that 87% of businesses report that their invoices get paid after the due date. If you don’t have a system for ensuring clients pay you on time, you’re limiting your growth and sacrificing almost half your revenue.
Chat apps are the staple of communication today. In the complex world of modern communication, simplicity, accessibility, and immediacy play crucial roles. Whether you're catching up with old friends or organizing a group trip, the quality and ease of communication can significantly enhance the experience. Gone are the days of SMS limit frustrations and painstaking international call charges.
How enterprise companies can create deeper connections by using AI and automation.
Remote work has become the new norm, but is it efficient? Research proves that remote employees work longer and more effectively. Learn how Insightful's virtual employee supervision software and productivity tools can help your business harness the full potential of remote work.
