Teams | Collaboration | Customer Service | Project Management

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Complete Guide to Zendesk Pricing

Could you save money on your Zendesk Plan? Zendesk is often the go-to choice for businesses seeking a robust customer support tool. But navigating their extensive range of plans and pricing options can feel overwhelming. Don’t worry—we’ve got you covered. In this guide, we’ll unravel Zendesk's pricing plans to help you understand how they match up against your team’s needs. We'll help you understand which Zendesk tier works for different kinds of organizations.

Leaving the Cloud: The Finale - Rework Podcast

You’ve no doubt heard the 37signals team talking about leaving the cloud. Well, now the transition is complete! In this episode of Rework, 37signals co-founder David Heinemeier Hansson and Director of Operations Eron Nicholson sit down with host Kimberly Rhodes to discuss the unexpected speed of the move, the decisions, the hurdles they faced, and the behind the scenes of the meticulous process of moving their major applications, including those that had never before been run outside the cloud.

What is Asana?

Asana is the leading enterprise work collaboration platform that helps organizations work smarter together and make better decisions. Asana creates one source of truth for all work in your organization and provides more visibility and control over how that work happens, reducing inefficiencies, bringing teams together, and driving better business outcomes. Only Asana combines the power of artificial intelligence with the most complete and connected network of your organization’s work data – using the Asana Work Graph®️ – to maximize the impact of your people.

Workstatus vs. Insightful vs. Desktime: A Complete Comparison

As Human Resources (HR) professionals, you understand the pivotal role of productivity in driving a company’s success. In the modern workplace, where remote work and flexible schedules are becoming increasingly prevalent, it’s becoming more critical than ever before to: Workforce management software has emerged as a go-to tool for HRs to: With many options available, you might be confused about picking a software that is the most effective for your organization.

How to promote a burnout-free workplace - Shauna Nuckles - Advocation

Shauna Nuckles, founder of Advocation, joins the podcast today to discuss how unhealthy work practices led to her own medical crisis. She discusses the three types of burnout, as well as the tactics she uses with her team to help agency leaders have honest, transparent conversations to promote a stress- and burnout-free workplace.

Preparing for Business Process Reengineering: Tips for Successful Change Management

You’ve likely heard the buzzword “business process reengineering,” but do you know what they mean? More importantly, do you know how BPR can impact your business? If you need more time, get ready to learn how this strategy can completely transform your operations. Business process reengineering, or BPR, is revamping existing business processes to achieve greater efficiency and increased productivity.

12 Must-Have Features of PSA Software

In today’s fast-paced business world, finding the right tool to streamline your organization’s processes is crucial. Whether you’re a seasoned project manager or a curious entrepreneur, we’ve got you covered. In this blog, we’ll explore 12 must-have features to look for in a PSA software. From service request management, to invoicing, and capacity planning, we’ll guide you towards making informed decisions.

Buddy Punch Ranked as the #1 EHS Management Software by GetApp

We are thrilled to announce that we have been recognized as Category Leaders by GetApp, a free online service that helps organizations find the right software by securing 1st position in the Employee Scheduling, Time Clock, and Workforce Management categories. Category Leaders rankings highlight top-ranked North American software products based on ratings from end-users in five key areas: ease of use, value for money, functionality, customer support, and likelihood to recommend.