They’re so much more than resume fluff. Let’s give these “soft” skills the credit they deserve.

No two customers are alike. Just as no interaction with any one customer is always the same. Various factors, both within and outside your control, can influence a customer’s emotions and require a different approach. With artificial empathy, you can now tailor experiences to how a customer is feeling at any given moment.

If you are looking for a way to optimize your IT Service Management (ITSM), InvGate Service Desk and Microsoft SCCM integration might be what you need. By combining these powerful tools, you can use the potential of the data located in your Microsoft SCCM instance to boost your Service Management. Join us as we delve into the benefits and step-by-step setup process of integrating InvGate Service Desk and Microsoft SCCM to revolutionize your IT support services.

In the era of rapid digital transformation, organizations are eager to implement new digital tools and processes to stay ahead. While leaders embrace these changes with excitement, employees often exhibit reluctance towards change. So, how can organizations overcome this resistance? The solution is straightforward: by obtaining employee buy-in.

In the midst of the coronavirus pandemic, millions if not billions of people around the world switched from commuting and working at the office to working from home. This was a drastic change for many people as they had to adapt quickly to the “new normal” life we were living. This shift was rapid; however, many employees did not complain as the need to commute to work, wake up early, wear formal clothes, and pack lunch daily all fell away.

July 10, 2023 by joshua stein Pushover 4.0 for Android, iOS, and Desktop is out now and adds a new look and support for a new message expiration function.

Creating a cohesive and high-performing team is essential for any organization’s success. Team bonding activities foster collaboration, trust, and communication, leading to excellence. However, 89% of organizations lack team bonding as a result, they become more vulnerable to the issues such as: Are you looking for more engaged teams? This blog post will explore 11 engaging activities that can cultivate team bonding. Get familiar with the employee engagement software tools like Workstatus.

One crucial skill needed to be successful is you must-have capability and understanding of how to prioritize tasks. Juggling multiple projects can be challenging, but you can accomplish more in less time if you focus on the most critical initiatives. We’ll go through some ideas for ensuring you’re not wasting time on irrelevant activities in this article. Let’s dive in!