6 Unexpected Consequences of Outsourcing Your Business
Consequences associated with outsourcing business services.
Teams | Collaboration | Customer Service | Project Management
Collaborating To Help Teams Work Better In The Modern Workplace
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Google Search AI Chat: A Visual, Personal, and Interactive Experience
In a move that is set to redefine the search landscape, Google is undergoing a massive overhaul of its Search engine. Internal documents obtained by The Wall Street Journal reveal a comprehensive strategy aimed at making Google Search more “visual, snackable, personal, and human.” This transformation, driven by the need to enhance relevance and align with the evolving information-seeking behaviors of users, includes the integration of Google search AI chat.
A global comms playbook
This episode features an interview with Leslie Quinton, VP of Communications at Ubisoft. On this episode, Leslie shares her must-do’s for doing global communications right, what the secret ingredient is for improving company culture, and her advice for comms leaders struggling to get company buy-in.
If You Want a Better Employee Experience, Listen to Employees
This episode features an interview with Ephraim “Phrai” Freed, Customer Growth Manager of Reality Labs at Meta. In this episode, Amanda sits down with Phrai to discuss AI’s impact on internal communications, the value of cross-functional relationships, and why an equitable employee experience is critical.
TeamSupport Legacy Chat VS. The New and Improved Messaging & Live Chat
We have made some wonderful improvements to our chat functionality. If you are currently using our Legacy chat feature, we would like to introduce you to the New "Messaging and Live Chat" tool.
Supervisor View in Messaging & Live Chat
Allow your Supervisors to have a birds-eye view of all active chats. Your supervisors will be to also "Whisper" and train their agents in real-time.
5 reasons technical teams choose open source alternatives to Discord for effective, secure collaboration
Discord has become a popular platform for digital communities to meet, collaborate, and hang out. It’s easy to use, versatile, and offers a wide range of features that can enhance team communication and productivity. But is it a good collaboration tool for technical collaboration? Not always; there are some scenarios where Discord may not be the best choice for business collaboration needs.