Small updates, big impact — that’s April’s new feature round-up in a nutshell. We hope they’ll make your Miro workflows that much more seamless, especially if your job is to build new products and you’re looking to collaborate, run sprints, or ship a feature much faster. Read on to see how you can integrate Miro’s newest features, from Private Mode to Card Panels, into your workflow.

As a customer support professional, you understand that customer experience is one of the key components to a successful business. Because of this, you’re continuing to navigate through the ever changing landscape of customer service by implementing solutions that enhance the customer experience. Nowadays, one of the most prominent ways to revolutionize your customer support efforts is to offer multiple channels of communication for your customers to reach out to you, including live chat.

They say that your company’s success is only as good as the goals you set. But with so many goal frameworks available (think: S.M.A.R.T goals, KPIs, OKRs, etc.), selecting the right goal type can be challenging. In this guide, we will cover everything you need to know about OKRs–from what they are to the different departmental OKR examples that you can get inspired from. Let’s dive in.

This year, organizations will spend trillions of dollars to bring innovative products to market. However, most leaders are dissatisfied with current ways of working and their company’s ability to support such innovation. Adopting tools that help teams align against strategy, deliver on customer needs, and engage workers will be critical to competing in the modern market.

Collaboration can drive stellar results. Here’s how to operationalize trust to make collaboration consistently successful—now and in the years ahead—even as the macroeconomic climate changes.

Dive into the fascinating history of remote work, its growth, and the future of working from home. Discover key insights to help your business stay ahead.