Teams | Collaboration | Customer Service | Project Management

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Workstatus vs. Hubstaff vs. Harvest vs. ActivTrak: The Race for Best Workforce Management Software Begins!

Managing a workforce effectively is essential for success in the current competitive business environment. What could be the right solution? The answer is Workforce Management Software. Do you know? The global workforce management software market is expected to reach USD 12.5 billion by 2030 at a CAGR of 6.5%. However, deciding on the appropriate software for workforce management can be difficult, as there are various solutions available.

8 Organic B2B Growth Channels for your B2B SaaS Business

The success of your B2B SaaS business greatly depends on the B2B growth channels you use. Let me provide some evidence to support the statement mentioned above. Regardless of quality in the digital age, your SaaS business would compete fiercely with all other SaaS companies. You might provide a superior offering compared to all the SaaS products on the market. Still, to get a lead from your prospective clients, your client or customer needs already be aware of the existence of your product or service.

12 Top Online Flowchart Software Solutions Of 2023

Are you looking to streamline and simplify your workflow processes? Many businesses are turning to the convenience and power of online flowchart software solutions to help them visualize their projects. With the ever-growing capabilities of today’s technology, it has become easier than ever for organizations of all sizes and industries to design their own unique flowcharts.

Top 5 Reasons Why Remote Work Has Become So Popular | Workstatus #shorts

In today's fast-paced world, remote work is becoming increasingly popular. But why is that? In this video, we will discuss 5 reasons remote work is so popular. From increased flexibility to lower costs, there are many benefits to this new way of working. Whether you're an employer looking to implement remote work or an employee considering it, this video is a must-watch. So sit back, relax, and learn why remote work is the future of work.

Zendesk Customer Experience Trends 2023 - AI is Evolving | Conversations with Zendesk

Customer Experience Trends 2023: Customers are more comfortable interacting with AI and now expect near-perfect interactions in their support experience. Given this adoption of the technology and breadth of AI use cases for CX, we will see more companies this year extend the power of AI across the entire customer journey – specifically, beyond reactive service and into proactive and preventative service. As the report shows, 72% of businesses say expanding AI across CX will be a main priority in 2023.

82 Motivational Productivity Quotes That will Alter your Stance

Speaking for myself, productivity quotes, including the mental health memes that help me deal with stress in various ways, played a key influence in my professional life. I developed the habit of reading to them both occasionally. I am a writer by profession, and unlike most writers, I spend ample time learning about the subject before writing the blog. And one fine day, as I pondered whether my approach was correct, I came across the quote below.

How AI can help manufacturers revamp their supply chains and be more sustainable

There has been plenty for the manufacturing industry to be concerned about in recent times. The ongoing effects of the pandemic and, more recently, the war in Ukraine have exposed supply chain vulnerabilities that are forcing companies to adapt quickly. Those who don’t, are faced with the unwelcome prospect of being unable to get their goods onto store shelves or being left with a costly overstock in their warehouses.

The ultimate daily report template for teams and clients

Reports can be a beautiful thing — they can also be a struggle. Daily reports are a staple when it comes to managing the day-to-day tasks of a team. As a manager, these reports give insight into what needs your attention and what you need to pass up the chain. The pitfall of daily work reports is they can suck a ton of time out of your schedule if you’re not careful. Luckily, using a daily report template can minimize the time spent on sharing project progress.

What is Workation and How to Plan a Successful One?

There is no denying that the pandemic has significantly altered the way we live and conduct business today. A system that we once believed to be impenetrable has undergone changes over the past two and a half years. In an effort to combat COVID-19, hybrid and remote work emerged. However, as businesses constantly work to keep their employees satisfied, these practices are becoming increasingly popular. An ecosystem that was inconceivable before the epidemic has been formed and changing the work dynamics.

Empowering Service Desk Agents with AI-Powered Response Suggestions

One of the most important factors of customer satisfaction is the quality of the interaction between service desk agents and users. At InvGate, we know this is key, and we’re developing new AI-powered response suggestions to empower agents’ capabilities further. Users expect empathic-written responses that solve their requests in the shortest period. Meanwhile, agents are required to solve hundreds of tickets every day, following defined best practices and according to SLAs.