Thinking about the impact of artificial intelligence (AI) on the job market, are you on the apocalyptic or utopian side? Maybe something in between? In any case, one point is certain: artificial intelligence is becoming more and more developed. And the question still is, will AI replace jobs? The launch of ChatGPT has sparked several discussions, including the effect AI will have on employment. In some careers, it can improve efficiency.

Self-service is nothing new. We've all become accustomed to being able to serve ourselves in a variety of situations, such as when we're shopping or banking. And when it comes to IT, self-service is not only desirable but expected. To solve this need, all you need is a self-service portal, and the rest will come.

With so many people working remotely, the need for remote desktop monitoring software is more significant than ever. According to the study, 60% of employees access applications while working remotely using Virtual Private Network (VPN), and 56% using Virtual Desktop Infrastructure. Employees need to be able to work productively from anywhere globally, and companies need to keep track of their employees’ progress.

Trying to juggle your team’s projects and tasks? The battle of the project management platforms is here to help! In this blog, we are going to compare Wrike vs Monday vs nTask and find out all of the features and benefits associated with these applications. Stay tuned to Find out which one will give you the best bang for your buck!

When establishing a B2B support ticketing system, one of the most critical decisions facing team leaders is determining priority levels for support tickets. Without a standard for prioritization, systems would essentially dump all support tickets into one pool, leaving teams with no clear starting point or goal. This lack of direction often leaves urgent issues unattended, causing potential security risks, major downtime, and customer dissatisfaction.

Tracking a service department’s workflow and monitoring the progression of ticket-handling steps is essential to identifying potential customer service efficiencies. Disorganization within this process often leads to excessive response times. Company leaders that manage the ticket lifecycle effectively can maintain an accurate overview of resolved tickets, and identify the stages of the ticket lifecycle for those still in progress.

The success of your B2B SaaS business greatly depends on the B2B growth channels you use. Let me provide some evidence to support the statement mentioned above. Regardless of quality in the digital age, your SaaS business would compete fiercely with all other SaaS companies. You might provide a superior offering compared to all the SaaS products on the market. Still, to get a lead from your prospective clients, your client or customer needs already be aware of the existence of your product or service.

A SQL dashboard is a powerful tool that allows you to visualize data stored in a database such as MySQL, PostgreSQL or Snowflake. These dashboard tools require you to use SQL (Structured Query Language) to select the specific data (in a database) you wish to visualize.

Gathering your team’s timesheets, compiling spreadsheets, and calculating the time for each client is a method that can take hours or even the whole day. A tool that combines time tracking and invoicing allows you to simplify the process.

If you’re looking for the perfect software to help you manage the changes in your business, then you’ve come to the right place. We’ve compiled a comprehensive list of the 11 best software for change management that will help you achieve your goals in 2023*. Read on to discover our top picks!