Teams | Collaboration | Customer Service | Project Management

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What is Adaptive Leadership and Why is it Important?

Adaptive leadership is one of the key trends that we believe will play a huge role in the future of business. Essentially, it is a form of leadership that is constantly evolving in order to meet the needs of the organization and its employees. Adaptive leaders are able to shift their approach based on the latest information and feedback, which allows them to better nurture their team and create a culture of innovation.

Why Customer Health Scoring Matters

Understanding and measuring customer sentiment and health is a critical aspect of running a successful business. It allows you to gauge how your customers feel about your brand, products, and services, and make adjustments as needed to improve the customer experience. By regularly tracking customer health, businesses can make informed decisions that lead to increased customer satisfaction, retention, and revenue.

How Working From Home has Changed employees' Work-Life Balance?

Unlike earlier times, when commuting to work seemed as boring as going to school in childhood, the scene has completely changed post-COVID-19. According to Tech-Talent Outlook 2022, 82% of employees prefer to work from home. Therefore, it goes without saying that working remotely has become the new normal. According to FlexJobs’ Employee Engagement Report, 48% of employers offer remote work to their employees.

10 Hidden Features in Basecamp

Check out 10 features in Basecamp you might not know about – from changing your Basecamp colors to closing comment threads. Kimberly from Basecamp's Customer Success team shares some Basecamp features even power users might not know about! Were any of these tips new to you? Let us know in the comments! Timestamps: Want to understand the basics of working with Basecamp? Our Basecamp Basics playlist will help you get started.

Team Bonding: Why It's Important And How You Can Encourage It

Have you ever noticed how much better things go when you have a team of people working together in harmony? Team bonding is undeniably important for businesses and organizations to succeed, but it’s not always easy to encourage. In this blog post, we will explore why team bonding is important, as well as some practical tips and ideas on how you can promote team bonding within your organization. Let’s dive into it!

10 Tools to Keep Your Workflows Aligned While Promoting Positive Team Culture

A positive team culture encourages people to express themselves freely – while still being professional, of course. Teams need to work as a unit for a company to grow. And they work best when the team culture facilitates and rewards healthy collaboration based on honesty and transparency. Given how dramatically the work culture has changed in the last few years, you need the right tools to keep going.