Teams | Collaboration | Customer Service | Project Management

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RescueTime vs Toggl Track Comparison (2023)

Are you in a dilemma choosing between RescueTime and Toggl Track? Both apps are ruling the time-tracking apps market with their features and services. Being in the same field, they have the same intention of time management. But they have some distinguishing features that make them unique and compliant to the users. However, are they useful for your company? Being a productivity chaser, you might get confused about choosing the right one.

Clockify Vs. Toggl: A Detailed Comparison in 2023

You may know the names 'Clockify' and 'Toggl' in searching for time-tracking software. Indeed, both of the apps are known for being powerful time management tools. But wondering what you need for your organization. Clockify is famous for its free time tracking and timesheet management tool. It is a useful tool for keeping track of employees and their duties, personalizing projects, providing a simple view of processing, efficiently assigning employee projects, and enhancing team visibility.

2022 in review: The biggest Miro updates

Reflecting on a year of collaborating, creating, and innovating together in an increasingly digitized and distributed world of work. 2022 was a big year for Miro — for our product, our teams, and our users. We started the year strong with an amazing community of 30 million users and our Series C funding, and that was only the beginning. By December’s end, Miro had scaled to 1,800 employees across 12 global hubs and grown to 45+ million users and counting.

Recession-Proof your 2023 CX Strategy | Webinar with Maranda Dziekonski, Chief Customer Officer

Maranda is a huge proponent of baking in efficiency in the customer service processes and building scalable processes that grow with the team. Join Maranda and Aneta from Netomi to learn about how to build a recession-proof CX strategy for 2023.

What is app engagement? 6 effective tactics to drive user retention

Our daily lives now rely heavily on mobile apps, with millions of people using them for everything from messaging and social media to shopping and entertainment. However, with so many apps available, it can be challenging to stand out and attract a large and engaged user base. This is where app engagement comes in. Data plays a crucial role in interpreting app engagement. By tracking engagement metrics, companies can make data-driven decisions to improve the app and increase conversion rates.

2023 Guide to Implementing PSA Software

Regardless of sector, it would be an understatement to say that software plays a key role in productivity, collaboration, and communication. We rely on it every day to make our lives easier. But it can also make our lives harder if we’re not mindful of how we use it. When you solve ten different problems with ten different tools, you overload information, and it soon becomes difficult to keep tabs on everything you need to get done.

The approval workflow process: Strategies, steps, and tools

Looking to eliminate bottlenecks and streamline operations within your business? If so, then having a detailed approval workflow process in place is essential. With an approval workflow process in place, team members within your organization follow a predictable sequence of steps to process data. This improves efficiency while helping teams close deals in a timely manner.

How a Customer Service Management System Can Help a Growing Business

Your customer experience is your business growth driver. Unfortunately, the gap between what companies think they’re delivering and what customers believe is wide; 87% of companies believe their customer experience is excellent, but only 11% of customers agree. So, if you use your customer experience as a growth strategy, you must address your customer service management system first.

5 Team Leadership Skills All Mangers should Build

A successful team relies on effective team leadership. Without strong team management skills, a company will struggle to achieve its goals. As a manager, it’s essential that you have the skills to lead a team. You need to understand and learn the different types of leadership and develop skills that suit your team and personal style. If you’re not able to build trust and rapport with your team, it’s going to be difficult to get them to do anything.