Social media projects require more than creating a social media calendar and calling it a day. Your team needs structure and organization to build effective social media strategies and campaigns. Clients need to know what’s happening. Followers wanted their messages responded to yesterday. Thankfully, there are solutions that address these challenges (and more).

In the season of gift-giving and new beginnings, we’ve received the best present of all — confirmation that users love us! Popular software review site G2’s quarterly reports for Winter 2023 show that Time Doctor held its number one ranking in the Employee Monitoring category for the eighth quarter in a row. We also out-ranked six competitors compared to last quarter to rise to 12th spot for the Time Tracking category (out of 125 products).

According to Gartner, when customers are able to find resolutions at the end of high-effort experiences, 96% are more likely to be disloyal to brands, and 81% are likely to share negative word-of-mouth. This is why it’s crucial for you to have a ticket escalation process. Read this guide to understand.

The idea of having a team dedicated to communicating with a company’s workforce isn’t new. Still, the last three years have intensified the need for an internal comms team as the workplace morphed from a single location to distributed locations, with employees spanning different cities, workplaces, and time zones.

Are you looking for the best employee time tracking solutions? When it comes to tracking employee hours, there is no shortage of solutions available for you to choose from. Whether you are looking for biometric time clocks or employee time clock software that comes with facial recognition, you can find a platform on the market that confidently meets your needs.

A guide to the hottest outsourcing trends in 2023.

It’s that time of year again when your email inbox and social media channels are flooded with IT service management (ITSM) year-ahead predictions. 2023 is no different to previous years. Still, hopefully, this blog has taken a slightly different approach by offering a practical view of ITSM trends for 2023 rather than simply stating a number of areas your organisation needs to focus on in the year ahead.

Here are five EX trends based on the insight we’ve captured when listening to our customers, researching, and analyzing data, combined with a smidge of crystal-ball gazing.

If you’re a beginner-level project manager, OKR tracking and goal alignment can feel like a daunting task. With all the moving parts of any successful project, it’s easy to get overwhelmed and lose track of your goals. That’s where OKRs come in—a powerful tool that helps keep your focus on the right objectives while simultaneously aligning projects with broader organizational goals.