Teams | Collaboration | Customer Service | Project Management

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Employee Computer Monitoring Software: Features, Working

Employee Computer Monitoring Software: Nowadays, almost every business is in competition and wants to be in first place. As we all know, the stairs to success for a business are its employees. Therefore, every organization maintains the best atmosphere for its workforce to operate efficiently in safe, relaxed and suitable surroundings.

The Ultimate Guide To Mobile Workforce Management (MWM)

In recent years, we have witnessed many changes in the way people work. Let’s start with changes that occurred during the industrial revolution; when factories were being opened everywhere, the small set-ups were paying less, accompanied by poor working conditions for laborers. It took years to bring labor-friendly reforms into reality. Back to the present scenario, luckily, things at work have changed for the better since then.

How To Grow Your Online Store with Great Reviews

No reviews or negative reviews? Get the answer from Godard Abel, CEO and Co-founder of G2. One of the first things customers look for before making a purchase is authentic reviews from fellow shoppers. In fact, about 95% of customers read reviews before making a purchase. Customer reviews provide social proof, build credibility, influence consumer purchase decisions, and help boost online sales by 18%.

10 Key Benefits of a Hybrid Work Model Employers Should Know

Since the Coronavirus pandemic, new work arrangements like the hybrid work model have become increasingly popular. It ushered in increased productivity and flexibility – a win-win for both employers and employees. As a result, most companies, including giant enterprises like Microsoft, continue with these flexible work models. If you’re looking to implement a hybrid work model and want to know if the benefits outweigh the drawbacks, you’ve come to the right place.

The ultimate guide to CX in FinTech

Consumers have embraced the idea of banking and investing online, and that’s good news for FinTech companies. But with more people doing their business and their banking online than ever before, it is challenging for FinTechs to differentiate their offerings from traditional financial service providers who have online offerings as well. The highly competitive landscape creates challenges for FinTechs who want to attract customers away from traditional financial service providers.

Benefits of Time Tracking with OneDesk

Time tracking refers to how businesses record time spent on work tasks and projects. Utilizing time tracking enables businesses to track progress on tasks, monitor productivity, and accurately compensate employees or bill clients. Commonly, businesses use work management software in order to fulfill their time tracking needs.

Sending Secret Messages with the Courier API and Node.js

Follow along with the video tutorial: We are launching our first hackathon next week, and giving away over $1K in prizes! Join us in building a cool project and winning any of the following prizes 🏆 Additionally, everyone who submits a project successfully integrating the Courier API will receive a $20 Amazon gift card! Not sure where to start? In this tutorial, we will be building a Node.js app that sends multi-channel notifications in morse code.

Creating Knowledge Base Articles to Reduce Your Number of Tickets

Knowledge base articles can help your organization optimize resources and keep useful information in one place. Doing this can reduce the number of tickets by giving end users basic knowledge to resolve some situations by themself. It will also help agents who are unfamiliar with that topic to help others. In this video, we’re showing you how to easily create and administrate knowledge base articles in InvGate Service Desk.

Top 6 Digital Employee Attendance Tracking Options to Replace Spreadsheets (In-Depth Post)

Working from home, paid time off, and absenteeism are the bane of any business owner looking to maximize their profits. The problem is that all three of these factors seem to have become ingrained in modern work culture. Remote or hybrid work is the reality that most business owners now face following the pandemic – as long as their business model can accommodate it.