Teams | Collaboration | Customer Service | Project Management

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Rain or shine, new integrations are in season

Bigblue (Support) is a fulfilment solution for e-commerce brands. Hundreds of brands leverage their warehouse network in Europe to scale their operations effortlessly and build a delivery experience that boosts sales. With the Bigblue App for Zendesk Support, you can display Bigblue data directly in your Zendesk sidebar, automatically create alerts for delivery issues while proactively solving them, and easily escalate an issue to Bigblue for carrier delays or lost parcels.

The Need for Speed: How Telecoms Can Offer High-Speed Customer Service

Customers today seek speed – speedy access to services, and in a timely fashion. This extends to customer service in the telecommunications (telecom) industry, as many rely heavily on mobile devices and networks in an era of remote work and social connections. With advances in technology, lightning-fast connectivity is already here, or well within reach.

A Problem-Solving Guide for HR Managing Remote and Hybrid Teams

From multiple legal requirements for employees’ countries of origin, to payroll for employees, freelancers, and hourly workers — managing a remote workforce poses some unique challenges for HR professionals. Let’s tackle them one by one in this blog.🔥

Importance of Time Management in the Workplace to Get Success

Imagine you are working on a project assigned by your senior manager. However, with too many distractions on your way and a short deadline, things go haywire. This is where the importance of time management comes into the role. Time management, when wisely followed can help you to increase your productivity along with the overall performance at work. It can improve the efficiency of an employee and allow him to produce high-quality work on their deadlines.

The future of work depends on our "digital" body language

Erica Dhawan, the author and business consultant, is surrounded by cardboard moving boxes. Among the items she unpacked first were a bookshelf, a big plant, a ring light, a tripod, and a 4K video camera. For Mrs. Dhawan, settling in after a move from the Upper East Side of Manhattan to Florida began by first unboxing these workplace essentials. (Her discussion with Asana was sandwiched between virtual keynotes for an investment firm and a technology company.)

How the Fear of Economic Insecurity Drives Employee Burnout (And How Employers Can Help)

Behind seemingly high-levels of employee engagement can lurk an unseen monster; employee burnout. Economic insecurity is driven by fear and uncertainty, and though engagement may appear high, employee well-being is often found lacking. Discover how you can prevent burnout with purpose-driven engagement in your workplace.

Digital Workplace Technology Landscape 2022

While organizations have offered remote work options even before the COVID-19, the role of the pandemic in accelerating the shift to a completely remote or at least a hybrid model of work cannot be overstated. In fact, in a 2022 survey about remote work, the majority of the respondents said that they can build a strong company culture even if employees are in the office only 3 days a week.

3 Best Face Recognition Time Clock Apps (An In-Depth Look)

In this article, we’ll start by discussing how Buddy Punch (our time clock app with face recognition) works, and how you can increase employee accountability. Then, to help you make a well-informed choice, we’ll list two other apps that allow employees to punch in and out via facial recognition.

Time Tracking Software For Engineers (5 Options)

Do you need access to robust and effective time tracking software for engineers? Our team has taken the time to identify the five best timesheet software solutions on the market for engineers. The right time tracking solution for your engineers should neatly integrate with existing workflow processes and accelerate the speed at which timesheets are submitted and processed.