Teams | Collaboration | Customer Service | Project Management

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Is There an App for Timesheets? Unlocking The Key to Better Workforce Management (In-Depth Guide)

While most business owners are aware that timesheets are critical to reaching higher levels of productivity, efficiency, and revenue in the workplace, there’s still some debate over the “best” way to go about time tracking.

Cyber attacks on SMBs are surging, will you be ready?

Wire is already a critical tool for government protection for key intelligence, sensitive communications, classified data, and a powerful shield against the constant threat of data breaches. Not only is it a prime insurer for governments, but Wire also acts as a major defense against cybercrime for SMBs.

RSPB works with HaloITSM to Streamline their Processes

We are a UK-based, but globally reaching conservation charity. We carry out conservation work that you can see from space, built from the ground up. We protect habitats, save species, and help to end the nature and climate emergency. We do this through five main work areas: science, species, places, people and policy. With 2500 staff and 12,000 volunteers, we have the power and resource to act, influence, collaborate and empower people to save nature.

What is Remote Work?

Remote work has seen a resurgence due to the pandemic, and hybrid work is here to stay. It’s excellent news for knowledge workers, but what does it mean for support teams? Employees working from their home, vacation property, or a coffee shop create a different environment for technology teams, who need to support and ensure the applications and infrastructure are working well end-to-end.

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Why Listening to Customer Feedback Leads to Startup Success

Did you know that ignoring customer feedback has resulted in 14% of startup failures within the last few years? Besides sketchy products, poor pivots, and lousy marketing strategies, they all boil down to one factor - the lack of constructive criticism. As a startup business, it's essential to solve problems the right way. Therefore, having a strong personality when facing constructive criticism is necessary, as it will lead to further improvement of your products and services. And your startup's best critics are your customers. As such, listening to what your customers have to say will help your company produce better quality items in the future.

10 Innovative Workforce Software: Features, Pricing, Reviews

Whether your team is large or small, in-house or remote, workforce software is critical to ensuring an integrated employee experience. These tools help with workflow optimization, performance management, time tracking, and enhancing operational efficiency company-wide. And since there are so many tools to choose from, we’ve compiled a list of the most user-friendly and innovative software for the modern workforce.

Free Biweekly Timesheet Template (Excel, PDF, Word)

Paying employees every other week (semi-monthly) has become a standard practice in the business world. However, you first need to accurately track the billable hours on a timesheet to pay an employee. And that’s what a biweekly timesheet template is for. In this article, we’ll share a free biweekly timesheet template that you can download and customize for your company. That said, creating a manual biweekly timesheet is still a time-consuming process and is also prone to human errors.

2022 Airline Customer Service Report | Ft. WestJet, Spirit, American, Delta, and more

After careful analysis of 20 of the largest airlines in North America, the report cards are in! Here are highlights from our recent Airline Customer Service benchmark report. Netomi helps companies deliver higher quality customer experiences at scale with AI. 2022 Airline Customer Service Report | Ft. WestJet, Spirit, American, Delta, and more\