Teams | Collaboration | Customer Service | Project Management

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How to Manage a Phased Return to Work (2021 Guide)

While the COVID-19 pandemic has changed workplace dynamics globally, many businesses are now opening back up. If you want to get your employees back to doing their full duties or working from an office, you may face a few challenges. Some employees may look forward to the change, while others may be nervous or unwilling to cooperate. A phased return to work may be the solution to this human resources dilemma.

How a Website Translation Company uses OneDesk for their sophisticated ticketing system and internal project management efforts

For companies that have very established workflows for their ticket and project management, it can be difficult finding the right software to properly reflect them. In certain instances where the workflows are a little less traditional, it can be even more of a challenge to ensure the right customizations are possible. When a translation company came to us with some specific use cases in mind, we knew that this would be a great test of OneDesk’s abilities.

How To Create And Promote Teamwork In The Workplace

When your employees work together as a team, they are more productive and efficient. But, the problem that many organizations are facing is that they tend to focus on individual tasks rather than tasks of a team. Due to work from home culture, effective teamwork becomes challenging for many businesses. So, for promoting teamwork in the workplace, your aim should be to make your team think as a collective unit.

A Sit Down with Wire CEO: The Future of Secure Messaging

Encrypted communication and collaboration app Wire claim that it is“the most secure collaboration platform.” I had heard this before, many times in fact, but had never seen any proof of this notion. One of the ways the company does this is via encrypting every message sent and received, reducing the chances of a malicious intrusion.

12 Effortless Ways to Improve Time Management

Time management is an essential skill that everyone should learn to boost their productivity. When you’ve good proper time management strategies, it’s much easier to complete and achieve goals. In definition, time management is how we use our time to finish tasks effectively. We live in a time when distractions are everywhere, and staying focused is challenging.

Why Performance Analysis is Crucial for Your Business

Performance analysis is an important aspect of managing any business and if done properly can help management teams use data analysis to their advantage to further business growth. The old adage “what gets measured, gets improved” isn’t quite true. What gets measured simply gives an empirical basis for improvement.

10 Best Team Communication Tools for Small Business

In today's modernizing environment, team members can no longer rely on one-on-one interactions with colleagues and communicating every petty information or transferring essential files via email, which can be a time-consuming process due to its etiquettes. Choosing team communication tools can be the best decision because it not only improves communication but also team productivity, collaboration, and time management.

Introducing Element Voice Messages, all new VoIP, and so much more...

Hi all, We’re incredibly excited to release major new versions of Element across all three platforms, introducing Voice Messages at last as a first class citizen! Element Web/Desktop 1.8, Element iOS 1.5 and Element Android 1.2 are here today (today-ish, depending on time zones and platforms), fulfilling all your voice messaging fantasies. Grab it whilst it's hot!