Teams | Collaboration | Customer Service | Project Management

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What Will the Offices of the Future Look Like?

The Covid 19 pandemic has encouraged a work-from-home culture for most employees. But this can continue in the post-covid world too. Some companies may adopt a better work system called flexible work, letting employees choose their work timings and location. Workplaces that accommodate this system are the offices of the future . These offices combine the best qualities of traditional offices and remote work, like easier interaction and flexibility.

What are the 5 rights of notification sending within LinkedIn's Communications team(ATC)?

In the past, each LinkedIn application team decided their notification strategy in isolation. Business logic and infrastructure sharing were limited between the teams. This resulted in a fragmented and inconsistent tech stack across LinkedIn and a less than savory member notification experience. To combat this disjointed experience, Linkedin set up a small team to build an orchestration layer, the Air-Traffic Controller (ATC). This became one of the more complex notification systems and helped Linkedin grow into the top social platform for business and networking.

6 tips for designing an effective office reopening plan

Companies across the world are thinking about reopening their office doors and welcoming their employees back when it’s safe. Too many, though, are adopting a “wait and see” strategy—that is, they’re planning to unlock their doors and wait to see which—and how many—employees show up. Companies that adopt this approach are setting themselves up for irreparable damage.

10 best sales management software for small businesses

As a company grows, its ever-expanding sales team needs a capable CRM system to keep track of prospects and customers. Sales management software is used by many salespeople to organize their contacts, manage their pipeline, and streamline workflows and organizational processes for maximum efficiency—allowing small businesses to get bigger. Before settling on one CRM platform, it’s important to carefully consider your criteria and weigh the pros and cons of the most popular options.

How to set goals for contractors: think SMART

We all want to be successful in what we do. But to be successful, we’ve first got to define what success is– otherwise, we’re just working aimlessly. Think of it like this; you get in your car, and you start driving– with no destination in mind. Where are you going? Where will you end up? What’s the outcome going to be? Sure– you might have a nice drive. Or you might get hopelessly lost.

Why the customer is not always right

“The customer is always right.” If you’ve ever worked a day in the service industry, you’ve seen this slogan plastered on a break room wall. The idea was coined by a turn-of-the-century retailer, and it’s so common that many businesses make it a mandate for their customer service teams. But, like any principle, “the customer is always right” shouldn’t be taken literally.

7 Collaborative Processes A Leader Must Follow

Collaborative processes are essential to create an organization that is on the same page and in sync with one another. A collaborative process and culture in the workplace is defined as the existence of open and free-flowing interchange of information, data, skills, and sometimes even customers and clients when necessary. It is the opposite of a “hoarding” culture, where employees feel that every man or woman is out for themselves.