Teams | Collaboration | Customer Service | Project Management

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Should Companies and Startups Invest In a Board Management Software?

Business digitization is nothing new, but its implications on the success of organizations have been extremely significant. As companies pivot and adapt to these changing times, companies need to stay relevant by adopting digital solutions to as many business operations and management as possible.

10 Strategies for Success When Managing From a Distance

Over the past year, remote work has become the norm all over the world. And, according to research data, it’s likely to remain a big part of our lives. The Buffer State of Remote Work 2021 report shows that 97% of people wish to continue working remotely (at least to some degree) for the rest of their careers. Furthermore, PWC states that 55% of employees would prefer to work away from the office at least three days per week once the pandemic is over.

How to Choose an Offshore Software Development Company (2021)

An offshore software development company is the first thing that comes to mind for many people when they think about developing software. The reason? Offshoring your software development tasks offers tons of benefits, like high-quality talent and lower rates. Now, you may have several questions — like where to find an offshore software development company, whether they all produce the same quality of output, and how you can distinguish a good offshoring partner from the rest. Don’t worry.

The 2021 Guide to Offshore Outsourcing Software Development

Offshore outsourcing software development is a form of delegation, where you hire a foreign company for your software development projects. These offshore companies provide high-quality custom software development services at lower costs. In this article, we’ll cover what offshore outsourcing software development is and how it could benefit your company. We’ll also tell you how to select the right offshore outsourcing partner and give you some simple tips to help you out.

How to build a customer support team from scratch (tips from 8 support pros)

Building a support team is like doing a jigsaw where all the pieces keep moving around: You’re trying to match customer needs with company priorities, maintaining a high level of service while onboarding new team members, and predicting how ticket volumes will shape hiring roadmaps. Even worse, if you’re the first (and only) person doing support at your company, you’re still juggling incoming tickets and covering all your support channels.

How to put the fun in functional meetings

Are you looking to add some pizzazz to those oh-so-dull meetings? Miro’s Head of Workshop Design, Shipra Kayan, is here to help. Before coming to Miro, she lent her expertise to companies like Upwork, Apple, and Microsoft — and has experience running workshops for two decades. Shipra brings her passion for running engaging meetings to this VMUG and shares the tips you need to create better solutions as a team, no matter where your team is.

The Complete Guide to Delivering an Omnichannel Customer Experience

Customers have more options than ever. This is great from a customer point of view, but for businesses it means that having a great product alone isn’t enough to stand out. So how can you differentiate your brand? And how can you drive repeat sales and generate more referrals? A good place to start is delivering an omnichannel customer experience and streamlining customer interactions across all your channels.

From MVP to Production Ready With Serverless

Having been at startups my entire career, I’ve encountered the dichotomy between speed and scale when building software products.The usual attitude entrepreneurs take when building the first iterations of their products is “...we aren’t anywhere close to facing problems of scale, so let’s worry about that when we get there.” This first version of the software is built and shipped fast, and it’s only a matter of time before engineers realize that they simply don&#8217