Teams | Collaboration | Customer Service | Project Management

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Diving into Asana's ROI of Work Management Report

In unprecedented times, how can organizations use technology to achieve continuity and clarity? It’s a question that countless organizations around the world are asking themselves today. We believe that the solution lies with work management platforms. They allow everyone to do their best work and enable businesses to flourish. But with economies and individual organizations under extreme pressure, we need facts to prove work management platforms are a vital part of the modern tech stack.

Why Experts Say You Should Invest in Digital Transformation During a Recession

So, it’s official. We are in a recession. But some experts say investment in digital transformation during a recession should remain steady. The National Bureau of Economic Research declared on June 8 that the recession began in February. It’s an unusual recession, by all standards — one not caused by macroeconomic financial mechanisms as in 2008 with the housing market collapse or in 1981 on the heels of tight monetary policy and an energy crisis.

The Mattermost codebase is preserved on ice for the next 1,000 years

A lot will happen over the next 1,000 years, and the codebase for the Mattermost open source project will be along for the entire ride. On July 8, GitHub successfully deposited 21 terabytes of open source repository data in the Arctic World Archive, a (very) long-term storage facility located on the Svalbard archipelago in Norway near the North Pole.

Jira Time Tracking And 6 Other Handy Jira Features

If you’ve been looking for a project management tool with time tracking capabilities, you’ve probably heard of Jira. Used by tons of companies, Jira is popular for its ability to support any type of project. While many teams use Jira time tracking to manage their projects, it’s not the only thing they offer. From project roadmaps to Agile project development features, Jira has a host of great project management features to help you out.

Five Powerful Behaviors to Boost Team Performance

Your mood, your demeanor and your verbal and nonverbal behaviors exert a powerful influence on your team members and the working environment. Every moment of the day, our brain is busy scanning the environment for unpleasant things we should avoid and pleasant things we should rush toward. Those things we actively work to avoid put us in “defensive” mode, and the positive items we seek out trigger what she describes as, “discovery” mode.

Scoro x Expensify: Automated Expense Management Made Easy

We’re often asked how Scoro differs from other business management software. Although there are many excellent features our clients always talk about, such as customizable dashboards and automated reports, it’s not about any one feature. Scoro’s biggest value is the complete solution that brings together all our features – empowering businesses to manage their entire workflow in one place.

Version Update: Expensify Integration And More

Instead of doing things the old (read: slow) way, we believe in saving time and energy on routine tasks. This is exactly the reason we’ve built an integration that handles various work-related expenses for you and makes cost management easy. You guessed it, this update includes Scoro’s Expensify integration. In addition, we’re building something major, but we’ll get to that in a bit. Here’s what’s new in Scoro.

B2B Customer Support: Up in the Cloud or Down on the Ground? Part 1

You want to stop focusing only on getting tickets closed and instead work on building strong relationships with your customers. You’ve determined that e-mails and spreadsheets are no way to manage support interactions. And you want to break down the silos between support, sales, and product development and improve collaborations between these departments.

Focus on Your Customers' Success: Strategies for Retaining B2B Customers in Turbulent Economic Times

This decade has begun with economic uncertainty. From COVID-19 to political and social movements, businesses of all types have been impacted by these events resulting in major fluctuations in consumer trust.