As you know, Element’s commitment to the growth of Matrix, both as an open standard protocol and a genuine open source project, is unquestionable, and we’re proud to continue powering the development of Matrix 2.0 via our contributions to the various projects.

It’s time to put away your calculator and stop exporting data to external spreadsheets just to apply calculations. Introducing Formula fields - add, subtract, multiply, and divide fields to spin up the perfect insights in your custom reports!

If you’re not sure which project management methodology or framework will be the best to manage your team, we’re here to help. Learn everything about Kanban, Scrum, Agile, and waterfall—what they stand for, how to use them, and the benefits and drawbacks. We’ll also explore key comparisons, such as Kanban vs Scrum and Agile vs waterfall, to help you identify the right fit for your cross-functional team. Waterfall. Agile. Kanban. Scrum.

With the reliance on cloud computing continuously surging, Managed Service Providers (MSPs) are required to deliver a wider range of support services. Efficiently managing Unified Communications as a Service (UCaaS) and Software as a Service (SaaS) has become increasingly difficult but more important. To meet and exceed their clients’ demands, who depend heavily on these cloud solutions, MSPs need robust Digital Experience Monitoring (DEM) tools.

An API ecosystem is crucial for businesses and service providers to achieve smooth integration and drive innovation. For instance, consider a healthcare provider that needs to connect its patient management system with various third-party services, such as electronic health records (EHR), billing platforms, and appointment scheduling tools.

To get the most out of the powerful technology, start with an open mindset.

Everyone knows you need solid revenue and profits to build a sustainable business. But there are lots of different factors influencing those areas. To truly understand your revenue and profits, you need to first understand billable rates and your average billable rate (ABR). This way, you know how efficiently you’re generating revenue and profits. And can adjust your pricing or resource allocations to boost your margins. Here are the basics.

Workforce management tools & software play an important role in the modern work environment. Almost every organization uses such tools. Those who don’t stay behind in productivity, efficiency, and overall in the market. Using such software is now necessary because of the diverse workforce, managing which is a challenge. Moreover, in today’s post, we will run you through the top 10 workforce monitoring platforms to help you decide the best-fit software solution for your organization.